Lachlan Evans

Aspiring IT professional with a strong foundation in customer support and problem-solving. Currently working as a Support Worker, providing care and assistance to individuals with disabilities, which has honed my communication, empathy, and teamwork skills. I have previous experience in fault desk operations, where I efficiently addressed customer issues and provided resolutions, as well as in conducting phone surveys, demonstrating my ability to engage with diverse individuals. Eager to leverage my diverse experience and transition into the IT industry, bringing strong customer service, communication, and problem-solving abilities to a technical role. Highly motivated to expand my skills and knowledge in IT through hands-on experience and continued learning.