Lachlan Fairfull
HILLSBOROUGH,NSW
Summary
As a dedicated manager with a passion for team building and achieving KPIs, I thrive on implementing strategic initiatives that foster business growth. With a proven track record in driving results through innovative strategies and nurturing strong team dynamics, I am committed to achieving excellence in every endeavor. Continuously challenging myself, both professionally and personally, I am driven by a relentless pursuit of goals, ensuring success in every facet of my career and life.
Overview
8
8
years of professional experience
Work History
Sales Manager
Burton Automotive Group
Cardiff
10.2023 - Current
- As the Sales Manager at Burton Automotive Group, I bring extensive experience in business management and leadership. I currently lead a sales team to surpass targets by developing and executing effective sales strategies while ensuring high levels of customer satisfaction. With expertise in team management, financial oversight, and market analysis, I have successfully launched and managed a new dealership in Cardiff, NSW, offering upscale service at competitive prices. Recently, I introduced a Fleet Program across three sites, which has significantly boosted business. I am committed to creating and implementing innovative systems and strategies to drive growth and achieve exceptional results.
Store Manager
Exmouth Betta Home Living
Exmouth, WA
07.2020 - 10.2023
- During my tenure at Exmouth Betta Home Living, I effectively managed a multimillion-dollar business, consistently driving significant annual growth. My responsibilities included overseeing stock ordering and invoicing, organizing and executing store deliveries, and managing inventory, audits, and shrinkage control. I took pride in enhancing the store’s reputation as if it were my own, cultivating strong relationships with business customers that resulted in long-term partnerships and increased commercial sales.
Front of House & Event Planner
Mantaray's Ningaloo Beach Resort
Exmouth, WA
01.2020 - 07.2020
- After recently relocating to Western Australia from New South Wales, I accepted a position at Mantarays Resort, where I managed events and oversaw lunch and dinner services. I sought to thrive in a fast-paced environment with a high turnover of guests, allowing me to build relationships and connect with people to enhance both my personal and professional life in my new community.
Sales Consultant
Telstra
Kotara, NSW
01.2019 - 01.2020
- As a sales consultant, I consistently achieved both individual and team KPIs and targets. I successfully boosted revenue by expertly upselling and closing sales, tailoring product benefits to meet client needs. I excelled in staying informed about current promotions, exchange policies, as well as receiving constant sales training from Telstra. By maintaining up-to-date product knowledge, I was able to better understand customer needs, facilitating a smoother and more effective sales experience.
Finance Officer
Cash Converters
Cardiff, NSW
01.2018 - 01.2019
- In my role as a Finance Officer, I assessed creditworthiness by processing loan applications and documentation within established limits. I conducted interviews with applicants to evaluate their financial eligibility and the feasibility of loan approval. Additionally, I identified opportunities to upsell customers to more suitable loan products that better aligned with their needs and goals.
Conference and Events
Crowne Plaza
Hunter Valley, NSW
06.2016 - 01.2018
- During my tenure at Crowne Plaza Hunter Valley, I collaborated with professional and trade associations to deliver memorable and successful events, including large-scale conferences and degustation dinners for up to 500 guests. My role involved catering to corporate clients by developing tailored program activities, agendas, and budgets to meet their specific needs. Additionally, I regularly organized and managed weddings, ensuring each event exceeded client expectations and provided an unforgettable experience.
Education
CERT IV - Business & Marketing
Upskilled
Australia01-2022
High School Diploma -
Tafe NSW
Cessnock12.2017
Forklift Ticket -
WA Skills Training
Skills
- B2B Relationship Building
- Profitability Optimization
- Critical Thinking Skills
- Team Management & Building
- Cost analysis and savings
- Interpersonal skills
- Highly effective communication skills
- Formulating and Executing Programs and Protocols
- KPI analysis and Tracking
- Vendor Management
- Client Relationship Management
Accomplishments
Josh Walker (Dealer Principle/Owner - Burton Automotive) 0423 810 287
Matt Niikkula (Director/Owner - Exmouth Betta) 0419 216 695
Ben Lewis (CEO - Shire of Exmouth) 0439 911 224
Timeline
Sales Manager
Burton Automotive Group
10.2023 - Current
Store Manager
Exmouth Betta Home Living
07.2020 - 10.2023
Front of House & Event Planner
Mantaray's Ningaloo Beach Resort
01.2020 - 07.2020
Sales Consultant
Telstra
01.2019 - 01.2020
Finance Officer
Cash Converters
01.2018 - 01.2019
Conference and Events
Crowne Plaza
06.2016 - 01.2018
CERT IV - Business & Marketing
Upskilled
High School Diploma -
Tafe NSW
Forklift Ticket -
WA Skills Training
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