Lachlan Farrelly
Byford,WA
Summary
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction. Currently looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Fleet Controller
Australian National Couriers
Redcliffe, WA
04.2021 - Current
- Collaborated with logistics, merchants and planners to strategically mitigate risks to business
- Reviewed and analyzed weekly business results to identify solutions
- Developed allocation strategies to maximize sales and minimize markdowns
- Collaborated with Bunnings Warehouse, BBQ Galore, Hilti, Rinnai and WSI to achieve best customer satisfaction upon delivery.
- Performed administrative duties such as invoicing, driver counseling and accident reviews/reports.
- Conducted analysis of fleet operations and profitability to make recommendations for continuous improvement.
Warehouse Team Leader
Pet Circle
Perth Airport, WA
11.2019 - 04.2021
- Double checked records, daily reports and inventory transactions to identify and correct variances
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Performed inventories and stocked 1000+ new SKUs into warehouse, adding 200+ orders daily to production.
Shift Supervisor
KFC
Rockingham, WA
06.2018 - 02.2020
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Delivered successful training to more than 15+ employees during 3.5 year tenure, educating on successful work processes and productivity strategies
Customer Service Team Member
KFC
Rockingham, WA
08.2016 - 06.2018
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem
- Took payment information and other pertinent information such as special requests and split payments
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
Fire Warden Certificate -
Safe Right
Belmont, WA10.2020
White Card -
Blue Dog Training
Online08.2018
Senior First Aid Certificate -
St. John Ambulance
Rockingham, WA06.2018
Western Australian Certificate Of Education -
Rockingham Senior High School
Rockingham, WA11.2017
Certificate II in Information Technology | Information Technology - undefined
South Metropolitan TAFE
11.2017
Skills
- Order Fulfillment
- Data Entry
- Stockroom Maintenance
- Quality and Defect Control
- Warehouse Coordination and Support
- Safety Procedures
- Customer Relationships
- Productivity and Time Management
- Attention to Detail
- Critical Thinking
Accomplishments
- Achieved minimal stock loss through effectively setting a rotation upon replenishment providing easy access to our oldest stock.
- Used Microsoft Excel to develop inventory tracking spreadsheets which had been used monthly for stocktake tracking.
- Managing a fleet of 50+ delivery professionals effectively achieving a KPI result of 99.7% total for the peak month of 2021 with my team.
Timeline
Fleet Controller
Australian National Couriers
04.2021 - Current
Warehouse Team Leader
Pet Circle
11.2019 - 04.2021
Shift Supervisor
KFC
06.2018 - 02.2020
Customer Service Team Member
KFC
08.2016 - 06.2018
Fire Warden Certificate -
Safe Right
White Card -
Blue Dog Training
Senior First Aid Certificate -
St. John Ambulance
Western Australian Certificate Of Education -
Rockingham Senior High School
Certificate II in Information Technology | Information Technology - undefined
South Metropolitan TAFE
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