Lachlan Head

• Managed live sound production for various events, including concerts, performances, and private functions.
• Set up and operated audio equipment, including mixing consoles, microphones, and PA systems, ensuring optimal sound quality for all events.
• Collaborated with performers and event coordinators to ensure sound requirements were met and expectations were exceeded.
• Troubleshot and resolved technical issues with sound equipment during events to ensure seamless operation.
• Conducted sound checks before performances, adjusting levels for optimal clarity and balance.
• Maintained and repaired audio equipment, ensuring all gear was in excellent working condition for consistent event performance.
• Maintained an organized inventory of audio equipment, including cables, microphones, and other sound tools.
• Worked under pressure in fast-paced environments to meet tight deadlines and ensure event success.

Initially hired as a Sound Engineer at the Maraboon Tavern, I was quickly entrusted with additional responsibilities as a Bar Staffer, demonstrating adaptability and strong multitasking skills in a fast-paced environment. However, I chose to focus on Sound Engineering and Tech work at the Tavern after leadership change.

• Attained Responsible Service of Alcohol (RSA) certification after being entrusted with increased bar responsibilities, ensuring compliance with legal and safety standards in alcohol service.
• Provided excellent customer service, greeting and assisting customers in a friendly and professional manner.
• Managed cash register transactions, processing payments accurately and efficiently while maintaining a balanced cash drawer.
• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety standards.
• Engaged with customers to promote specials, upsell drinks, and create a welcoming atmosphere.
• Monitored customer behavior to ensure responsible alcohol consumption and adherence to legal requirements.
• Assisted in opening and closing procedures, including setting up the bar, cleaning, and securing the premises.

• Performed general cleaning by sweeping and mopping floors, washing dishes and emptying rubbish.
• Prepared food and beverages and asured quality and safe food-handling standards.
• Reduced risks by maintaining clean and organised work environment.
• Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
• Learnt POS for the first time and how to effectively charge payments for goods.