Lachlan Hedger

• Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
• Developed student confidence through positive reinforcement strategies.
• Used positive reinforcement, repetition, and review to help students master challenging material.
• Created tailored lesson plans and study guides to teach and assist students in area of study.

• Pleasantly greeted customers and provided prompt and courteous service.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Kept tidy and organized area to comply with cleanliness standards.

• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
• Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
• Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
• Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
• Monitored dining rooms for seating availability as well as service, safety and well-being of guests
• Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy
• Informed servers of newly seated parties for speedy service
• Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
• Served needs of more than 150 customers in busy sporting environment

- Completed work experience tasks within the engineering field.

- Accompanied engineers on site for inspections.