Dedicated professional with a diverse skill set and a passion for innovation. With a solid background in corporate atmospheres, I bring a collective 5 years of experience in data administration and customer services. My proactive approach to problem-solving and strong attention to detail have consistently contributed to project success and client satisfaction. I thrive in collaborative environments, leveraging effective communication to drive team cohesion and achieve common goals. Committed to continuous learning, I adapt quickly to new technologies and methodologies, ensuring relevance in an ever-evolving landscape. Eager to contribute my expertise and drive results within a dynamic organization.
Primarily focusing on Compulsory Third party insurances.
I handled payments and remittances for all CTP (NSW & QLD). As well as assisting with customers with any queries or issues they may have towards their insurance. Although I do have KPI's that I regularly meet, I do also like to go above and beyond to further assist and provide top level repore with customers. For roughly a month was also training new employees on workplace procedure and systems.
Within my worker's compensation role, I assisted providers, specialists and claimants with documentation and information regarding claims, handling sensitive information discreetly, whilst liaising to case management.
I had trained and worked as a fundraiser for the Starlight Children's Foundation. In this position I worked alongside the Starlight Foundation to assist in raising funds and building a positive relationship with the community. After a period of time I had completed my Internship, unfortunately the company had completed its contract with the Starlight Foundation and was no longer taking Full-Time positions.
Strong Customer interactions as well as managing databases, ensuring data accuracy, and generating financial reports. Responsibilities include maintaining data integrity, reconciling accounts, and analyzing financial information. This role requires proficiency in database management systems, attention to detail, and strong analytical skills to support organizational decision-making and financial operations.