Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lachlan Hook

Summary

With a proven track record at Hunter Valley Operations, I excel in enhancing operational efficiency and equipment reliability through expert coordination and technical skills. Leveraging strong communication and mobile ancillary troubleshooting expertise, My experience in safety and equipment maintenance ensures peak performance in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Breakdown Coordinator

Hunter Valley Operations C & D Crew
03.2023 - Current
  • Improved operational efficiency by coordinating breakdown response efforts and managing communication between technicians and production teams.
  • Developed strong relationships with all team members from production , washery & drill/blast crew, and third-party vendors, ensuring smooth operations in high-pressure situations.
  • Collaborated with maintenance teams to proactively identify potential equipment issues before they became critical, minimizing unplanned outages.
  • Maintained up-to-date knowledge of industry best practices in equipment maintenance and repair, utilizing this expertise to guide decision-making during breakdown events.
  • Provided ongoing support to field technicians during breakdown events, offering guidance and troubleshooting assistance as needed with use of Caterpillar and Komatsu troubleshooting procedures.
  • Minimized equipment downtime by effectively managing spare parts inventory levels and coordinating with suppliers for expedited delivery when necessary.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry all within SAP computer network.
  • - Able to coordinate crews of 20 staff during 24/7 rotating roster on large scale earth mining equipment
  • - Competent in running HCOM/Pre-start talks before commencing shift

Field Service Technician

Hunter Valley Operations
01.2019 - 03.2023
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs in pit & workshop
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems within Caterpillar, Komatsu, Mack, Tatra, and other HV mining equipment
  • Increased business satisfaction by providing prompt and efficient on-site support for technical issues during all times of working 12hr shift rotating roster.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions within field maintenance teams.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements for ex OEM Caterpillar 18M technician training, ET, sensors & schematics training.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Ensured compliance with regulatory standards through meticulous record keeping of maintenance logs, inspection reports, and warranty request forms.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems. Extensive experience with Caterpillar HV mining equipment
  • Attended OEM and Caterpillar workshops and team meetings to maximize technical knowledge.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.

Heavy Diesel Technician

Workpac
01.2017 - 01.2019
  • Enhanced equipment reliability by performing routine maintenance and repairs on heavy diesel mining equipment workshop based at hunter valley operations.
  • Streamlined workflow in the work shop, maintaining a clean and organized workspace to facilitate efficient repairs.
  • Completion of risk assessments (JSA, Planning tools etc.)
  • Operation of several pieces of ancillary equipment
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills having a highway truck background before this role.

Road Transport Technician

Mid Coast Trucks
01.2013 - 12.2016
  • Increased customer satisfaction with timely repairs, adhering to strict deadlines and providing clear communication throughout the process.
  • Diagnosed complex mechanical issues using advanced diagnostic tools and techniques, resulting in reduced repair times and more accurate solutions with a broad range of manufactures ie - isuzu, Hino, Mitsubishi,
  • Experience in the operation/maintenance and certification of all truck mounted cranes and elevated work platforms (EWP)
  • Experienced in the overhaul of heavy vehicle gear boxes
  • Responsible for the attendance of roadside breakdowns and repairs of heavy vehicles.
  • Competent in driving Heavy Vehicles (HR) license
  • Demonstrated ability to work independently and as a valued member of the team

Education

Mobile Plant Technology- Dual Trade Upgrade - AUR31220-01-

MBCC
Hunter Valley NSW
04.2024

Certificate 2 in Automotive Air Conditioning - AUR20216

Westrac
Tomago, NSW
06.2022

Trade - Certificate 3 in Heavy Commercial Vehicle Mechanic

Tafe NSW
Mid North Coast NSW
12.2016

High School Diploma -

Macksville High School
Macksville, NSW
12.2012

Skills

Forklift Licence - HRW730710

White Card – CG10178912SEQ01

Responsible Service of Alcohol (RSA) - CCH 10608224

RIIWHS204D- Work Safely at Heights- CR11133

TLILIC2005- EWP license- HRW730710

CPCCLDG3001A- Dogging license- HRW730710

CPCCLRG3001A- Basic rigging license- HRW730710

CPCCLRG3002A-Intermediate rigging license- HRW730710

2019- Apply risk management process with FORSYTHES Training

2021- Caterpillar Electronic Technician, Sensors and Schematics training package

2022- Caterpillar 18M technician training package

2023- Conduct safe lifting operations

2023- Conduct safe transfer of loads

2023- Caterpillar KSN technician training package

2024- Glencore Communication (GCOM) public speaking

Current - SAP (CMMS)

Current - Microsoft programs sharepoint & power BI

References

Shawn  Abbiss,

Maintenance superintendent 

Hunter Valley Operations

Mobile: 0416393859


James Field 

Maintenance   Coordinator

Hunter Valley Operations

Mobile: 0429700288


Lyle Dewey 

Maintenance Supervisor 

Hunter Valley Operations

Mobile: 0407753020


Timeline

Breakdown Coordinator

Hunter Valley Operations C & D Crew
03.2023 - Current

Field Service Technician

Hunter Valley Operations
01.2019 - 03.2023

Heavy Diesel Technician

Workpac
01.2017 - 01.2019

Road Transport Technician

Mid Coast Trucks
01.2013 - 12.2016

Mobile Plant Technology- Dual Trade Upgrade - AUR31220-01-

MBCC

Certificate 2 in Automotive Air Conditioning - AUR20216

Westrac

Trade - Certificate 3 in Heavy Commercial Vehicle Mechanic

Tafe NSW

High School Diploma -

Macksville High School

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