Streamlined operations by implementing efficient processes and procedures.
Boosted productivity by establishing effective communication channels between departments.
Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
Collaborated with sales team to identify opportunities for growth and expansion.
Negotiated contracts with vendors, securing competitive pricing for goods and services.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Events Assistant (promoted to Operations Coordinator)
Hidden Door Experiences
05.2022 - 01.2023
League Manager
Urban Rec
03.2022 - 05.2022
Enhanced league performance by implementing effective team management strategies.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Boosted player satisfaction through consistent communication and feedback.
Streamlined scheduling processes for improved league efficiency and organization.
Managed budgets, ensuring prudent allocation of resources for maximum impact on the league''s growth.
Oversaw event planning logistics, ensuring smooth execution of tournaments, games, and other events.
Assistant League Manager (promoted to League Manager)
Urban Rec
02.2022 - 03.2022
Internship
Macarthur Football Association
08.2021 - 01.2022
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Development Officer
Australian Football League (AFL)
10.2021 - 02.2022
Enhanced athlete performance by developing comprehensive training programs tailored to individual needs.
Collaborated with coaches to identify talent, leading to the successful recruitment of high-potential athletes.
Developed strong relationships with community partners, fostering a supportive environment for local sports development.
Fire Safety Officer at Qudos Bank Arena
Circa Solutions
08.2021 - 11.2021
Reduced risk of fire hazards by regularly inspecting facilities and recommending necessary improvements to management.
Enhanced emergency response time by implementing streamlined protocols and procedures in emergency situations.
Improved fire safety awareness by conducting regular training sessions and workshops for staff members.
Education
Bachelor of Business – Sports Management -
University of Western Sydney
01.2021
Diploma of Sport and Recreation Management -
NSW TAFE – Sutherland Loftus Campus
09.2018
Skills
Logistics Coordination
Event Management
Quality Assurance
Effective Communication
Supervision and leadership
Analytical and Critical Thinking
References
Urban Rec - Danny Skidmore - Number available on request
MFA Community Football Manager - Kevin Guardado Amaya - Number available on request
Timeline
Operations Co-ordinator
Hidden Door Experiences
01.2023 - Current
Events Assistant (promoted to Operations Coordinator)
Hidden Door Experiences
05.2022 - 01.2023
League Manager
Urban Rec
03.2022 - 05.2022
Assistant League Manager (promoted to League Manager)
Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)Conference Sales Executive at Crowne Plaza Macquarie Park (Formerly Courtyard by Marriott)