Lachlan Jay
Kundabung,NSW
Summary
Adept at solving complex plumbing challenges, I leveraged my expertise in pipe installation and exceptional mentorship abilities at Jacob Lyttle Plumbing & Excavation to enhance system efficiency and client satisfaction. My proactive approach to project estimation and safety compliance significantly increased client retention, showcasing my dedication to delivering results beyond expectations. To seek and maintain afull-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Journeyman Plumber
Jacob Lyttle Plumbing & Excavation
Kempsey, NSW
01.2022 - Current
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Completed valve, hangar and flange installations.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
- Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
Plumbing Apprentice
Jacob Lyttle Plumbing & Excavation
Kempsey, NSW
06.2017 - 12.2021
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Followed safety practices with tools and general behaviours to prevent accidents and safeguard equipment.
- Organized and moved materials from truck to job site to support project requirements.
- Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
- Enhanced client trust by providing clear explanations of plumbing issues and proposed solutions, resulting in informed decision making.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
Education
Certificate 3 - CPC32413 Plumbing
TAFE Coffs Harbour Campus
Coffs Harbour, NSW12.2021
Skills
- Gas Line Installation
- Plumbing tools usage
- Pipe soldering
- Reading and interpreting plans
- Water Heater Installation
- Plumbing Repairs
- Drainage Repair
- Plumbing safety
- Gas appliance installation
- Residential plumbing design
- Pipe Testing
- Skilled with both hand and power tools
Certification
- Certified Aqua Tec Pump out Systems, Aqua Tec Company - Nov 2023
- Working in heights and confined spaces ticket
- Jetter and Camera Training - June 2022
- Working with Children #WCC5584354 (EXP 03/10/2024)
- First Aid Certificate (EXP 03/11/2024)
Timeline
Journeyman Plumber
Jacob Lyttle Plumbing & Excavation
01.2022 - Current
Plumbing Apprentice
Jacob Lyttle Plumbing & Excavation
06.2017 - 12.2021
Certificate 3 - CPC32413 Plumbing
TAFE Coffs Harbour Campus