Self-directed event coordinator with close to a years experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Event Coordinator
Bells Hotel
06.2022 - Current
Coordinated schedules and timelines for events.
Managed administrative logistics of events planning, event booking and event promotions.
Managed event logistics and operations.
Performed event coordination for larger parties and gatherings.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Planned large-scale events such as trade shows, conferences, and meetings.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Reduced financial discrepancies by accurately managing budgeting, bookkeeping and auditing tasks.
Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
Attended bridal industry events to promote services and build relationships with prospective vendors.
Dish Hand
Vorea Polaris
02.2022 - 03.2022
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots and stove items used often by kitchen staff.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Paid close attention to instructions from supervisor to complete tasks on time.
Dish Hand
400 Gradi Food Production
04.2021 - 09.2021
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Paid close attention to instructions from supervisor to complete tasks on time.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Stepped into additional roles during busy times to boost coverage of important stations.
Administrative Assistant
Melbourne Private Hospital
11.2019 - 03.2021
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Handled client correspondence and tracked records to foster office efficiency.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Coached new employees on administrative procedures, company policies and performance standards.
Organized paperwork such as charts and reports for office and patient needs.
Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Supported office staff and operational requirements with administrative tasks.
Conducted insurance verification and preauthorizations and managed patient charts.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Carried out front office duties utilizing data entry skills in framework of medical database.
Verified insurance coverage to prepare for upcoming patient appointments.
Maintained current and accurate medical records for patients.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Coordinated customer service, patient scheduling and billing.
Called patients to confirm scheduled appointments day in advance.
Enhanced office productivity by handling high volume of callers per day.
Developed and managed accurate and confidential patient records.
Provided educational documents and pamphlets to patients.
Organized patient files and streamlined operations to improve efficiency.
Completed billing and coding duties to handle submitted claims.
Communicated with patients regarding payments on outstanding accounts.
Supported providers in outpatient medical office through coordinating administrative operations.
Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively.
Completed and filed financial documentation for accounting purposes.
Advocated for patients through conversations with insurance representatives.
Improved timely payment of bills by developing flexible payment plans for patients.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Managed financial documentations such as expense reports and invoices.
Audited customer files to verify medical necessity and satisfaction of coverage criteria.
Cashier
Piedimonte's Supermarket & Liquor, North Fitzroy
05.2015 - 09.2018
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked identification for proof-of-age for alcohol and tobacco sales.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Apprentice Trainee
CBD Facility Services
01.2013 - 12.2014
Kept work areas clean and organized.
Arrived for work at scheduled time, properly dressed and ready to contribute to team success.
Adhered to quality assurance, performance and compliance standards.
Lubricated and cleaned machines and work tools to maintain optimum performance.
Mopped, brushed and spread paints, cleaning solutions or other compounds over surfaces to clean or provide protection.
Assisted equipment operators in alignment, movement and adjustment of equipment and materials.
Loaded, unloaded and identified building materials, machinery and tools to distribute tools to appropriate locations.
Education
Bachelor of Arts - Linguistics
Latrobe University
Bundoora, VIC
No Degree - Secondary Education
Wesley College - Melbourne
Melbourne, VIC
11.2016
Skills
Event Supervision
Event Staffing
Special Event Planning
Project Management
Meeting Planning
Managing Events Start to Finish
Guest Relations
Time Management
Languages
English
Native or Bilingual
French
Limited Working
Japanese
Elementary
Spanish
Professional Working
Timeline
Event Coordinator
Bells Hotel
06.2022 - Current
Dish Hand
Vorea Polaris
02.2022 - 03.2022
Dish Hand
400 Gradi Food Production
04.2021 - 09.2021
Administrative Assistant
Melbourne Private Hospital
11.2019 - 03.2021
Cashier
Piedimonte's Supermarket & Liquor, North Fitzroy
05.2015 - 09.2018
Apprentice Trainee
CBD Facility Services
01.2013 - 12.2014
Bachelor of Arts - Linguistics
Latrobe University
No Degree - Secondary Education
Wesley College - Melbourne
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