Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Lachlan Peters

Toowoomba,QLD

Summary

A seasoned professional in network and security, I've spearheaded strategic infrastructure projects at Heritage Bank, enhancing system efficiency and security. My expertise in enterprise network design and advanced troubleshooting, combined with a knack for risk management, has significantly contributed to business growth and operational excellence. Renowned for fostering team collaboration and driving innovation, I excel in aligning technology solutions with corporate objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior Leader, Network and Security Delivery

People First Bank (formerly Heritage Bank)
01.2023 - Current
  • Contribute to planning and development of network infrastructure roadmap in line with strategic plan,
    divisional and departmental objectives.
  • Provide technical and delivery leadership in the planning, design and delivery of infrastructure solutions relating to network and security technologies and platforms.
  • Maintain awareness of industry trends and best practice, researching and participating in proof of concepts and innovation.
  • Assess organisational needs and recommend suitable solutions based on best practices in network design, security protocols, and system administration standards.
  • Support business growth, planning, and executing network expansions to accommodate new office and data center locations.
  • Manage the delivery of infrastructure projects, ensuring they are completed on time, within budget, and to the satisfaction of stakeholders.
  • Monitor project progress and adjust plans and resources as needed to ensure successful project delivery.
  • Identify, assess, and manage project risks and issues, and develop mitigation plans as needed.
  • Ensure compliance with organizational policies, procedures, and standards for technology infrastructure delivery.
  • Develop and maintain strong working relationships with key stakeholders, including business leaders, IT
    colleagues, and vendors.
  • Provide advice and guidance to team and stakeholders on available standards, methods, tools, applications and processes relevant to Network and Security.
  • Identify and endorse opportunities to adopt new technologies and digital services, following procurement processes and guidelines.
  • Assess and evaluate risk to implement and execute policies and solutions aligned to strategic plans.
  • Proactively contribute to the implementation of appropriate security, privacy and ethics practices and culture.
  • Encourage and facilitate collaboration between stakeholders who have diverse objectives.
  • Provide coaching and guidance to all divisional colleagues for network and security and general infrastructure queries.
  • Design, install and configure data network equipment (routers, switches, wireless controllers, WAN optimizers, etc.)
  • Design, Install and configure security infrastructure and equipment (Firewalls, DLP, email filters, proxies, AV, F5 etc).
  • Develop and document as-built diagrams, documentation and procedures for completed projects after handoff.

Lead Network and Security Architect

Heritage Bank
01.2021 - 03.2023
  • Enhanced security measures by designing and implementing comprehensive network architecture strategies.
  • Designed scalable network architecture that allowed for seamless integration of new technologies.
  • Proactively identified opportunities for process improvement resulting in streamlined operations across multiple departments.
  • Managed relationships with external vendors, ensuring timely delivery of hardware and software solutions that met strict security requirements.
  • Delivered strong cybersecurity defense by creating custom intrusion detection systems tailored to specific environments.
  • Collaborated closely with IT leadership providing expert counsel on key decisions related to information security investments.
  • Provided technical guidance on best practices for securely deploying cloud-based services and infrastructure.
  • Optimized system performance through the implementation of advanced monitoring tools and techniques.
  • Streamlined enterprise-wide security policies, improving overall compliance with industry standards and regulations.
  • Collaborated with cross-functional teams for seamless integration of security protocols into existing infrastructure.
  • Drafted detailed technical documentation outlining architectural design principles, guidelines, and best practices.
  • Evaluated emerging technologies for potential inclusion in future security architecture designs.
  • Worked with business partners to balance requirements, security and risk reduction.
  • Created policies and procedures for emerging security technologies and proposals.
  • Created frameworks by designing and developing technical solutions.
  • Performed network troubleshooting to isolate and diagnose common problems.

Head of IT Security

Heritage Bank
03.2018 - 01.2021
  • Developed, initiated and implemented a team restructure to streamline security focused BAU and network focused BAU capabilities.
  • Provided leadership, motivation, coaching, professional development and day-to-day support to foster an engaged work environment with a focus on risk and security.
  • Oversaw the selection, development, deployment, monitoring, maintenance, and enhancement of the bank's technology infrastructure.
  • Managed the development and delivery of IT standards, best practices, architecture and systems to ensure information system security across the bank.
  • Collaboration with other executives and stakeholders on the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of staff.
  • Proven track record in developing information security policies, privacy policies, and procedures, and successful execution is a heavily regulated environment.
  • Extensive knowledge of business risk, risk assessment and risk-based decision making.
  • Developed and maintained courteous and effective working relationships.

Team Leader, Security Engineering

Heritage Bank
09.2014 - 03.2018
  • Set performance expectations for the network and security team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Developed risk management plans, minimizing potential project disruptions and ensuring timely delivery.
  • Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.
  • Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they became threats.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.

Network and Security Engineer

Heritage Bank
12.2010 - 09.2014
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and security infrastructure.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.Design, implement, and maintain the bank's network infrastructure.
  • Configure and troubleshoot network devices including routers, switches, firewalls, proxies, wireless devices and load balancers.
  • Monitor network performance and proactively identify and resolve issues.
  • Develop and implement network security policies and procedures.
  • Keep up-to-date with emerging networking technologies and recommend updates or improvements to the network infrastructure.
  • Provide technical support for network-related issues.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Network Administrator/Service Desk Analyst

Heritage Bank
05.2007 - 12.2010
  • Identified and immediately resolved issues with network and end user devices.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Monitored system performance and responded to alerts.
  • Reduced downtime with proactive identification and resolution of IT issues.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Verified continuity of computer and telephone system services for users.
  • Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
  • Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
  • Authored documentation for system configuration and troubleshooting.
  • Optimized network performance, conducting regular audits to identify and rectify bottlenecks.
  • Installed and configured network printers and other peripheral devices.
  • Diagnosed and resolved hardware and software issues.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.

Skills

  • Enterprise network design
  • Advanced troubleshooting
  • Advanced switching/routing & security expertise
  • Risk Inclined
  • IT best practice framework expertise
  • Network security architecture and technologies
  • Application security
  • VXLAN designs and troubleshooting
  • Intrusion detection and revention
  • Virtualization Technologies
  • Technical infrastructure migration

Accomplishments

Led the development, design and implementation of the following projects in a financial institution:

  • A traditional three tiered security zoning standard to significantly improve infrastructure and application security posture.
  • Deployment of network and security platforms such as Cisco Umbrella, Cisco AMP, Stealthwatch, Sophos Firewall & Forcepoint Web, Email and DPL Security Suite.
  • Migration from Cisco Catalyst WLCs and APs to Cisco Meraki for wireless connectivity.
  • Deployment of F5 GTMs, LTMs and APMs in a large scale enterprise environment.
  • End to end build and migration of Checkpoint Maestro in multiple Data Centers with little to no operational impact.
  • SDWAN implementation in a branch network, including full network migration from a traditional MPLS network.

Certification

  • CCNA Voice
  • CCNP:RS
  • CCIE: Enterprise (studying)

Timeline

Senior Leader, Network and Security Delivery

People First Bank (formerly Heritage Bank)
01.2023 - Current

Lead Network and Security Architect

Heritage Bank
01.2021 - 03.2023

Head of IT Security

Heritage Bank
03.2018 - 01.2021

Team Leader, Security Engineering

Heritage Bank
09.2014 - 03.2018

Network and Security Engineer

Heritage Bank
12.2010 - 09.2014

Network Administrator/Service Desk Analyst

Heritage Bank
05.2007 - 12.2010

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Lachlan Peters