Lachlan Rice
Officer,Vic
Summary
Eager and motivated Student with a strong work ethic and a passion for learning. Excited to grow My skills and grow in a professional environment while contributing positively to the team.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier/Shelf Stocker
Woolworths Group
05.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Unloaded arriving product stock and moved to store display areas.
- Checked and pulled defective or expired products from shelves.
Pool Attendant
Gumbuya World
11.2021 - 05.2023
- Implemented effective crowd control strategies during peak seasons to maintain orderly queues and minimize wait times for rides and attractions.
- Ensured compliance with all local regulations and theme park industry best practices regarding safety protocols and operational guidelines.
- Managed daily operations, maintaining a well-organized and efficient theme park environment.
- Resolved guest complaints quickly and professionally, ensuring repeat visits and positive reviews.
- Facilitated team-building exercises among staff members, promoting cohesion within a diverse workforce.
Customer Service/Cook
MacDonalds
08.2021 - 02.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
Year 11
St. Francis Xavier College
RSA
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Friendly, Positive Attitude
References
Upon Request
Timeline
Customer Service Cashier/Shelf Stocker
Woolworths Group
05.2023 - Current
Pool Attendant
Gumbuya World
11.2021 - 05.2023
Customer Service/Cook
MacDonalds
08.2021 - 02.2023
Year 11
St. Francis Xavier College
RSA
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