Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lachlan Schuback

Cleveland,QLD

Summary

Customer-focused professional with background in customer service roles. Possess strong knowledge of customer needs, problem-solving skills, and the ability to manage multiple tasks simultaneously. Demonstrated ability to maintain high levels of customer satisfaction and improve customer relationships by prioritising their needs and delivering solutions that meet both employer and customer goals.

Overview

1
1
year of professional experience

Work History

Customer Service Worker:

Little Indian Palace
Cleveland, QLD
05.2024 - Current
  • Delivered outstanding customer service in a busy restaurant environment, ensuring customer's needs were met with effectiveness and care.
  • Managed dine-in and takeaway orders efficiently, showing strong multi-tasking and time-management skills.
  • Managed customer inquiries, complaints, and feedback with a calm and problem-solving mindset.
  • Processed payments accurately and kept a clean and organized service area.
  • Collaborated with a strong team to ensure smooth daily operations, and a welcoming customer atmosphere.
  • Key Achievements:
  • Consistently received positive feedback from customers and management for friendly service, and attention to detail.

Education

Mount Cotton State School
Mount Cotton, QLD
12-2022

Cleveland District State High School
Cleveland, QLD

Skills

  • Customer service
  • Team collaboration
  • Payment processing
  • Conflict resolution
  • Order management
  • Time management
  • Quality assurance
  • Attention to detail
  • Effective communication
  • Active listening
  • Problem solving
  • Service upselling
  • Multitasking and organisation
  • Customer satisfaction measurement
  • Money handling
  • Punctuality and reliability

References

    Christine Foster

    Little Indian Palace - Restaurant Manager 

    0431 677 247

    Nigel Wiggins

    School Teacher

    0408 759 640

 

Timeline

Customer Service Worker:

Little Indian Palace
05.2024 - Current

Mount Cotton State School

Cleveland District State High School
Lachlan Schuback