Lachlan Schuback
Cleveland,QLD
Summary
Customer-focused professional with background in customer service roles. Possess strong knowledge of customer needs, problem-solving skills, and the ability to manage multiple tasks simultaneously. Demonstrated ability to maintain high levels of customer satisfaction and improve customer relationships by prioritising their needs and delivering solutions that meet both employer and customer goals.
Overview
1
1
year of professional experience
Work History
Customer Service Worker:
Little Indian Palace
Cleveland, QLD
05.2024 - Current
- Delivered outstanding customer service in a busy restaurant environment, ensuring customer's needs were met with effectiveness and care.
- Managed dine-in and takeaway orders efficiently, showing strong multi-tasking and time-management skills.
- Managed customer inquiries, complaints, and feedback with a calm and problem-solving mindset.
- Processed payments accurately and kept a clean and organized service area.
- Collaborated with a strong team to ensure smooth daily operations, and a welcoming customer atmosphere.
- Key Achievements:
- Consistently received positive feedback from customers and management for friendly service, and attention to detail.
Education
Mount Cotton State School
Mount Cotton, QLD12-2022
Cleveland District State High School
Cleveland, QLDSkills
- Customer service
- Team collaboration
- Payment processing
- Conflict resolution
- Order management
- Time management
- Quality assurance
- Attention to detail
- Effective communication
- Active listening
- Problem solving
- Service upselling
- Multitasking and organisation
- Customer satisfaction measurement
- Money handling
- Punctuality and reliability
References
Christine Foster
Little Indian Palace - Restaurant Manager
0431 677 247
Nigel Wiggins
School Teacher
0408 759 640
Timeline
Customer Service Worker:
Little Indian Palace
05.2024 - Current
Mount Cotton State School
Cleveland District State High School