Lachlan Smallwood
Melbourne,VIC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Real Estate Assistant
Carlile Homes
01.2022 - 01.2023
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Coordinated appointments to show marketed properties.
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
- Assisted clients in home staging and overall preparation for real estate sales process
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Maintained efficient office operations by handling errands and administrative functions.
- Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance.
- Implemented strategies to optimize successful closing of real estate transactions.
Retail Sales Associate
Big W
01.2019 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Speech Pathology -
Victoria University
Melbourne, VIC01.2027
Bachelor of Sport Science -
Victoria University
Melbourne, VIC01.2022
High School Diploma -
Sacred Heart College
Kyneton01.2019
Skills
- Property Listing Management
- Purchase Agreement Preparation
- Customer Service
- Flexible Schedule
- Administrative Support
- Work Order Management
- Teamwork and Collaboration
- Attention to Detail
- Decision-Making
- Phone and Email Etiquette
- Multitasking and Organization
- Property Tours
Certification
- First Aid/CPR Certified
- RSA
- LSV Pool Lifeguard
Hobbies
My hobbies are hanging out with friends, surfing, sport, fashion, family and travel. My favourite travel location I have ever been to is New York and my favourite sports team is Hawthorn.
Timeline
Real Estate Assistant
Carlile Homes
01.2022 - 01.2023
Retail Sales Associate
Big W
01.2019 - 01.2021
Bachelor of Speech Pathology -
Victoria University
Bachelor of Sport Science -
Victoria University
High School Diploma -
Sacred Heart College
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