Lachlan Smith
Bolton Point ,NSW
Summary
Reliable and adaptable worker with an agreeable disposition. I am a multitasker with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time. I enjoy being active. I have recently completed a Statement of Attainment - Licence to operate a forklift truck and I am booked to complete the High Risk assessment on the 5th December 2023.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Construction Labourer
Guardrail Infrastructure Pty Ltd
05.2023 - 09.2023
- Installation and replacement of Guardrail and Wire Rope Safety barrier
- Assist in lifting materials
- Assist others to set out materials to allow correct installation
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Observed safety regulations on job sites to minimize accidents.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
Traffic Controller/Team Leader
Traffic Logistics
04.2020 - 05.2023
- Control road traffic & pedestrians manually on or near roads during road closures due to construction, roadside works, public events or emergency response
- Load and unload vehicles with signage and equipment
- Complete site hazard assessments and implement control measures to suit site.
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Stood for a number of hours with "Stop/Slow" paddle directing traffic.
- Worked with foreman to create effective temporary traffic control schemes.
- Updated signage with correct speeds and delay warnings based on daily conditions.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Developed and implemented traffic control plans for special events to achieve smooth and organized flow.
- Coordinated with other agencies to establish proper traffic control during periods of construction or other events.
- Identified potential safety hazards with audits and recommended improvements based on findings.
- Installed and maintained road markings to clearly define lanes and enhance road safety.
- Maintained traffic control plans for proper management of traffic during construction and events.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Food and Beverage Attendant
Cessnock Leagues Club
04.2019 - 03.2020
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Processed payments and provided receipts to establish proof of transaction.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
Food and Beverage Attendant
Rydges Hunter Valley Previously Crowne Plaza
11.2015 - 11.2017
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated up to 600 guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Trained new staff members on company policies and procedures.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Processed payments and provided receipts to establish proof of transaction.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Addressed customer complaints and inquiries to verify satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Assisted wait staff with timely food delivery and guest requests.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored dining room inventory and replenished as necessary.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Certificate II InAutomotive Vocational - School Based Traineeship
Hunter Trade College
Maitland, NSW2016
Year 10 School Certificate -
Mount View High School
Cessnock, NSW2015
Skills
- Ability to operate tools
- Ability to work well with others
- Dexterity - Good hand Eye coordination
- Manual Drivers Licence
- Comfortable with Technology
- Attention to detail
- Ability to lift heavy materials
- Multitasking
- PPE Use
- Written Communication
- Excellent Communication
- Flexible and Adaptable
- Teamwork and Collaboration
- Customer Relations
- Active Listening
Certification
White Card
Traffic Controller
Implement Traffic Control Plans
Prepare a Work Zone Traffic Management Plan
Statement of Attainment- Licence to operate a forklift truck - Booked for High Risk Licence 23 Nov 23
Timeline
Construction Labourer
Guardrail Infrastructure Pty Ltd
05.2023 - 09.2023
Traffic Controller/Team Leader
Traffic Logistics
04.2020 - 05.2023
Food and Beverage Attendant
Cessnock Leagues Club
04.2019 - 03.2020
Food and Beverage Attendant
Rydges Hunter Valley Previously Crowne Plaza
11.2015 - 11.2017
Certificate II InAutomotive Vocational - School Based Traineeship
Hunter Trade College
Year 10 School Certificate -
Mount View High School
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