Lachlan Swanson

Manager - Projects (Internal promotion - July 2023)

• Oversee high-risk and complex building projects from inception to completion, ensuring adherence to budget, timelines, and quality standards.
• Lead major projects, including large-scale rooftop waterproofing works ($1.2M) and cladding remediation ($3M), ensuring compliance with all relevant regulations and standards.
• Monitor and analyze key performance indicators (KPIs) to assess asset performance and identify areas for optimization.
• Develop and maintain strong relationships with external partners, suppliers, and service providers to support property maintenance and improvement initiatives.
• Ensure full compliance with all relevant laws, regulations, and industry standards in property asset management.
• Drive continuous improvement by implementing best practices, process enhancements, and innovative solutions.
• Prepare and present reports, updates, and strategic recommendations to senior management and stakeholders.

Asset Manager - Metro (Jan 2023 - July 2023: Took internal promotion)

• Managed a team of five direct reports, providing leadership, guidance, and support to project managers handling property asset management (SDA housing and Social/Affordable housing).
• Developed and implemented policies, processes, and systems to support project success, aligning with the project management framework and procurement guidelines.
• Assisted with Hume’s Strategic Plan, maximizing the amenity and quality of the existing property portfolio.
• Monitored and analyzed KPIs to evaluate asset performance and identify areas for improvement.
• Built and maintained relationships with external partners, suppliers, and service providers to support property maintenance and improvement initiatives.
• Ensured compliance with all relevant laws, regulations, and industry standards in property asset management.
• Led continuous improvement initiatives by implementing best practices and innovative solutions.
• Prepared and presented reports, updates, and recommendations to management and stakeholders.
• Conducted comprehensive reviews of fire compliance works and reports, ensuring adherence to fire safety regulations, codes, and standards.
• Reviewed documentation, including fire safety certificates, inspection reports, and maintenance records, to confirm compliance with regulatory obligations.
• Identified and addressed deficiencies or non-compliance issues, recommending corrective actions where necessary.

• Enhanced the sustainability and operational efficiency of buildings while ensuring full regulatory compliance.
• Led budgeting initiatives and influenced financial planning decisions across multiple boards and committees.
• Managed contractor inductions, supervision, and compliance with all relevant laws, codes, and legislation.
• Provided leadership to the broader team, fostering a culture of operational excellence and collaboration.
• Addressed complex management issues across the broader portfolio.
• Identified and secured new business opportunities within the allocated region, driving growth and expansion.
• Coordinated trades and service providers for maintenance, including procurement and contract evaluation.
• Conducted regular inspections to assess maintenance requirements and mitigate safety risks.
• Delivered rapid emergency response services for faults, defects, and urgent maintenance issues.
• Spearheaded innovation initiatives across the portfolio, enhancing efficiency and service delivery.
• Maintained high building presentation standards, ensuring cleanliness, defect resolution, and aesthetic appeal.
• Prepared and presented critical reports, including incident reports, quarterly and annual reports, and other required documentation.
• Applied Building Codes and Australian Standards to ensure full regulatory and compliance adherence.
• Established a council group representing 5,000 residents to address key issues within the local government area (LGA).

• Managed a large, newly developed mixed-use complex comprising 450 residential and commercial lots.
• Led a team of two direct reports, providing guidance and oversight in building operations and maintenance.
• Oversaw the Defect Liability Period (DLP), coordinating rectification works and liaising with stakeholders to ensure timely resolution.
• Implemented sustainable building practices to enhance operational efficiency and environmental performance.
• Conducted contractor inductions and supervised works to ensure compliance with all relevant laws, codes, and legislation.
• Coordinated trades and service providers, including sourcing and evaluating quotes for maintenance and repairs.
• Performed daily inspections to identify maintenance needs and mitigate safety risks.
• Managed general maintenance tasks, ensuring optimal building functionality.
• Provided emergency response services, attending to urgent faults, defects, and call-outs, including after-hours support.
• Ensured the cleaning team met contractual obligations and maintained high presentation standards.
• Assisted with security duties, supporting access control and site safety measures.
• Maintained the building’s overall presentation, addressing cleanliness, defects, and aesthetic concerns.
• Prepared and presented building reports, including incident logs, quarterly and annual reports, and other required documentation.
• Applied Building Codes and Australian Standards to ensure compliance in facility operations.
• Provided regular reports to Owners Corporations and Committees, offering strategic insights on building performance and operational improvements.
• Managed resident move-in/move-out processes, ensuring smooth transitions and minimal disruptions.
• Established strong working relationships with Owners Corporations, delivering impactful solutions that enhanced building operations and resident satisfaction.