Summary
Overview
Work History
Skills
References
Timeline
Generic

Lachlan Townsend-Booth

Lorne ,VIC

Summary

Motivated Hospitality all rounder with 10 years of experience. I have an upbeat and friendly personality, anticipating customer needs to facilitate enjoyable dining experiences. I love to make people happy and set out to do so every shift.

Overview

5
5
years of professional experience

Work History

Disability support worker

SHAPE YOUR SUPPORT
- Current
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.

Front of house

CARRUGI
09.2023 - 02.2024
  • Manage high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrate extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Front of house/Bartender

LA CANTINA
09.2022 - 05.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs in a hatted restaurant.

Duty Manager

THE DUKE OF WELLINGTON
01.2019 - 09.2022
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
  • Assisted in the development of sales initiatives to increase hotel revenue.
  • Monitored daily financial reports.

Barista/Bartender

LORNE CENTRAL
09.2021 - 05.2022
  • Crafted coffee beverages in a fast paced environment during mornings.
  • Crafted cocktails and other alcoholic beverages in the afternoon/night/

Skills

  • Positive attitude
  • Excellent communication
  • Adaptability

References

Amanda - Carrugi - 0407341011

Lolo - La Cantina- 0468932035

Andy- The Duke of Wellington- 0402779092

Bree - Support Work Client- 0400316595



Timeline

Front of house

CARRUGI
09.2023 - 02.2024

Front of house/Bartender

LA CANTINA
09.2022 - 05.2023

Barista/Bartender

LORNE CENTRAL
09.2021 - 05.2022

Duty Manager

THE DUKE OF WELLINGTON
01.2019 - 09.2022

Disability support worker

SHAPE YOUR SUPPORT
- Current

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Lachlan Townsend-Booth