Lachlan Van Doorn
Penrith,Australia
Summary
Results-driven Account Manager - B2B Business Development, known for high productivity and efficient task completion. Possess specialized skills in strategic planning, client relationship management, and market analysis. Excel in communication, negotiation, and problem-solving to achieve sales targets and foster business growth.
Overview
11
11
years of professional experience
Work History
Account Manager - B2B Business Development
Meyer Timber
Penrith, NSW
06.2024 - Current
- Cultivated relationships with key decision makers in targeted accounts to enhance collaboration.
- Implemented strategies to expand existing client base and penetrate new market segments.
- Established and maintained client relationships to drive satisfaction and retention.
- Negotiated contracts with customers, vendors, and suppliers to maximize profitability.
- Analyzed market trends to uncover potential business opportunities.
Import Specialist
Meyer Timber
Penrith, Australia
08.2021 - Current
- Managed multimillion-dollar import and distribution portfolios to ensure supply continuity and profitability across national markets.
- Cultivated relationships with international suppliers, optimizing procurement strategies to ensure cost-effective and reliable delivery.
- Designed logistics workflows that cut process times and enhanced productivity across warehouse and sales teams.
- Partnered with senior management on process innovation projects that improved stock visibility and accuracy of reporting.
- Provided product expertise to trade and retail clients, strengthening customer relationships and driving repeat business.
- Directed cross-functional training program to streamline onboarding process and reduce staff turnover.
Tennis Instructor
NDTA
Penrith, NSW
06.2021 - 05.2022
- Instructed students on tennis techniques and game strategies to enhance skills and performance.
- Collaborated with instructors to develop training programs that addressed diverse student needs.
- Facilitated communication between players and parents to keep them informed on progress and activities.
Assistant Restaurant Manager
McDonald’s
Penrith & Cranebrook, Australia
04.2015 - 08.2021
- Advanced through four leadership roles to Assistant Manager, overseeing 40+ staff in one of highest-volume stores in region, enhancing team coordination and operational efficiency.
- Consistently exceeded corporate KPIs in customer satisfaction, sales growth, and operational performance.
- Achieved top-tier scores in regional audits and compliance reviews for operational excellence.
- Trained, coached, and mentored staff, facilitating promotions of multiple team members into leadership positions and strengthening overall team capability.
- Designed labour-efficient rosters and streamlined stock control systems to cut waste and improve margins.
- Contributed to store performance initiatives, driving record quarterly sales results and enhancing team engagement metrics.
Education
McDonald’s Accredited Management Development Program - Leadership, Operations, and Compliance
McDonald's Training Centre
Thornleigh, NSW01.2020
Certificate III in Retail -
McDonald’s VET Program
Thornleigh, NSW01.2019
Higher School Certificate (HSC) -
Xavier College
Llandilo, NSW11-2017
Skills
- Global supply chain logistics
- Optimisation of processes and workflows
- Relations with vendors and procurement practices
- Data-driven insights for decision making
- Leadership in team development initiatives
- Management of client relationships and stakeholders
- Strategies for sales growth and account management
- Operational reporting using ERP systems
- Project management alongside operational tasks
- Resolution of conflicts with service recovery methods
- Client relationship management
- Sales territory growth
- Advanced skills in Microsoft Office Suite
References
- Richard Farr, 0458 826 322
- Christian Knight, 0419 556 166
Accomplishments
1st in Information + Digital Technology (HSC)
Timeline
Account Manager - B2B Business Development
Meyer Timber
06.2024 - Current
Import Specialist
Meyer Timber
08.2021 - Current
Tennis Instructor
NDTA
06.2021 - 05.2022
Assistant Restaurant Manager
McDonald’s
04.2015 - 08.2021
McDonald’s Accredited Management Development Program - Leadership, Operations, and Compliance
McDonald's Training Centre
Certificate III in Retail -
McDonald’s VET Program
Higher School Certificate (HSC) -
Xavier College