Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Timeline
Generic

Lachlan Vitnell

Sydney,NSW

Summary

Experienced and results-driven sales representative with a proven track record of surpassing targets in face-to-face customer acquisitions for residential charity campaigns. Promoted to Senior Trainer, successfully training and managing a team of five representatives who consistently exceeded their KPIs. Skilled in delivering exceptional customer service in the hospitality industry. Strong leadership, communication and problem-solving abilities with a background in carpentry, ensuring attention to detail and compliance with regulations. Ready to excel in a sales representative role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Manager

Tapley's Neighbourhood Pub
Whistler, British Colombia
11.2023 - 06.2025
  • As Assistant Manager at Tapley’s Neighbourhood Pub, I supported the daily operations of a high-volume venue, helping oversee staff, manage scheduling, and ensure smooth service across both front and back of house. I worked closely with the general manager to uphold service standards, resolve customer concerns, and support team performance in a fast-paced, energetic environment. My role also involved supervising events, managing stock, and maintaining a welcoming and organized atmosphere for both guests and staff.
  • Reference: Sam Cartwright (General Manager) +1 888-823-7932

Head Host

Longhorns saloon
Whistler, British Colombia
10.2023 - 06.2025
  • As Head Host at Longhorn Saloon, I led and organized the host team, ensuring smooth front-of-house operations. I acted as the key point of communication between the host team, bar management, floor supervisors, and server captains to coordinate guest flow, manage seating strategy, and support overall service efficiency. My role was central to maintaining a professional, fast-paced, and guest-focused environment.
  • Reference: Joel O'Neill (General Manager) +1 888-823-7932.

Sales Associate

Camnet PTY LTD
Sydney, NSW
03.2023 - 11.2023

At Camnet PTY LTD, I was responsible for prospecting new clients through the company’s CRM, identifying business opportunities, and initiating cold calls to generate leads. I also maintained strong relationships with existing clients by managing their ongoing printing needs, ensuring timely service, and providing tailored support solutions.

. Reference (02) 9935 6700

Sales Representative/Sales trainer

TNR Marketing Pty Ltd
01.2022 - 01.2023
  • Specialised in face-to-face customer acquisitions for a residential campaign representing a charity and consistently achieved an average weekly donation total that surpassed sales targets. Promoted to Senior Trainer and continued to meet personal KPIs whilst training a team of five new Sales Representatives. Demonstrated strong leadership and communication skills, providing ongoing support and guidance to the team who also all routinely exceeded their KPIs.
  • Reference: Thomas Swinton (Manager) +61 482 712 990

Carpenter

Join Constructions
01.2020 - 01.2021
  • Delivered high quality end products tailored to clients' specific requirements whilst maintaining compliance with building regulations. Worked collaboratively as part of a team with clear and effective communication and project-planning to ensure maximum time-efficiency and minimal errors. Consistently strong attention to detail and utilised cost-effective problem-solving skills when presented with a change in circumstances, such as unexpected design modifications.
  • Reference: Ian Gibble (Co-Owner) +61 418 277 706

Carpenter

Frame King Carpentry
01.2019 - 01.2020
  • Delivered high quality end products tailored to clients' specific requirements whilst maintaining compliance with building regulations. Worked collaboratively as part of a team with clear and effective communication and project-planning to ensure maximum time-efficiency and minimal errors. Consistently strong attention to detail and utilised cost-effective problem-solving skills when presented with a change in circumstances, such as unexpected design modifications.
  • Reference: Brett Cerchi (Owner) +61 467 777 335

Carpentry Apprentice

Malbuild
01.2017 - 01.2019
  • Reference: Mal Butterfield (Owner) +61 418 241 761

Waitstaff

Henrys Cronulla
01.2015 - 01.2016
  • Reference: Simon Usajl (General Manager) +61 448 010 333

Bartender/Floor staff/Bottle store service

Lake Jindabyne Hotel Motel
01.2021
  • Main focus on providing excellent customer service and communication. Highly adaptable in fast-paced environments with keen problem-solving and organisational skills. Built strong rapport with customers and was able to up-sell and provide product knowledge.
  • Reference: Graham Gibson (Head Manager) +61 413 312 442

Swimming Coach

Cronulla Surf Lifesaving Club
01.2014

Education

High School -

De La Salle Catholic College Cronulla
01.2015

Skills

  • Sales strategy
  • CRM software
  • Team leadership
  • Staff training
  • Client relationship
  • Service quality
  • Communication skills
  • Problem resolution
  • Attention to detail
  • Inventory tracking

Certification

  • 2025 RSA TCP Trainning
  • 2019 Certificate III in Carpentry and Joinery TAFE NSW Randwick
  • 2019 Scaffolding HRW Licence TAFE NSW Randwick

Extracurricular Activities

Sutherland to Surf athlete (2016 - 2019) Cronulla Seagulls Football Club U21 Premiers (2016 - 2018) Represented Cronulla Surf Lifesaving Club at both state and national level (2016) Shark Island 1km Swim Champion (2014)

Timeline

Assistant Manager

Tapley's Neighbourhood Pub
11.2023 - 06.2025

Head Host

Longhorns saloon
10.2023 - 06.2025

Sales Associate

Camnet PTY LTD
03.2023 - 11.2023

Sales Representative/Sales trainer

TNR Marketing Pty Ltd
01.2022 - 01.2023

Bartender/Floor staff/Bottle store service

Lake Jindabyne Hotel Motel
01.2021

Carpenter

Join Constructions
01.2020 - 01.2021

Carpenter

Frame King Carpentry
01.2019 - 01.2020

Carpentry Apprentice

Malbuild
01.2017 - 01.2019

Waitstaff

Henrys Cronulla
01.2015 - 01.2016

Swimming Coach

Cronulla Surf Lifesaving Club
01.2014

High School -

De La Salle Catholic College Cronulla
Lachlan Vitnell