Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lachlan Wallace

Albion Park Rail

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

7
7
years of professional experience

Work History

Cook

Tahlia's Bakery
02.2024 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Serve customers in a timely and effective manner.

Administrative Officer

Leisure Coast Packaging
03.2023 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintaining online web store and processing daily orders, including booking couriers and packing orders.
  • Online invoicing and bookkeeping for a vast customer base both online, over the phone and in-store.

Delivery Driver/General Warehouse Worker

Leisure Coast Packaging
08.2020 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Pick and pack orders for next day delivery, ensuring all items are packed effectively and safely.
  • Maintain warehouse organisation and cleanliness at all times.
  • Process incoming and outgoing stock from trucks and other delivery vehicles.


Kitchen Hand

Relish on Addison
02.2018 - 09.2020
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Delivery Driver

Pinocchios Pizza
05.2017 - 08.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Train new and incoming staff.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Education

High School Diploma -

St Joseph's Catholic High School
Albion Park Rail, NSW

HR Licence Course

All Onsite Training And Assessment
Unanderra, NSW
08.2024

Diploma - Graphic Design

Tafe NSW
Wollongong, NSW
09.2019

Skills

  • Proficiency in many computer applications and programs
  • Invoice experience
  • Problem-Solving
  • Multitasking and Organization
  • Basic vehicle Maintenance
  • Paperwork management
  • Warehouse operations knowledge
  • Exceptional customer service
  • Multi-drop delivery experience
  • Client Relationship Management
  • Current HR licence

References

Leisure Coast Packaging

Christine (Owner)

0422380095


Tahlia's Bakery

Tahlia (Owner)

0432530436



Timeline

Cook

Tahlia's Bakery
02.2024 - Current

Administrative Officer

Leisure Coast Packaging
03.2023 - 04.2024

Delivery Driver/General Warehouse Worker

Leisure Coast Packaging
08.2020 - 03.2023

Kitchen Hand

Relish on Addison
02.2018 - 09.2020

Delivery Driver

Pinocchios Pizza
05.2017 - 08.2020

High School Diploma -

St Joseph's Catholic High School

HR Licence Course

All Onsite Training And Assessment

Diploma - Graphic Design

Tafe NSW

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