Lachlan Warren

• Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
• Delegated tasks strategically and monitored progress for timely completion.
• Fostered personal growth among campers by encouraging self-reflection and goal-setting practices.
• Strengthened teamwork among campers through cooperative games and group initiatives.
• Promoted environmental stewardship among campers by integrating sustainable practices into daily routines and activities.
• Implemented creative problem-solving techniques to address conflicts among campers.
• Developed resiliency skills in young people through challenging outdoor adventures while providing guidance and support throughout their journey.
• Ensured camper safety by closely adhering to established protocols and guidelines during activities.

• Maintained safety standards during excursions, resulting in zero accidents or incidents.
• Built personal relationships with guests to promote positive experiences.
• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
• Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
• Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
• Guided groups of up to 30 people on scheduled tours.
• Collaborated with other tour guides to provide comprehensive and enjoyable experience.
• Delivered timely and accurate updates to tour coordinator regarding tour progress.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.

2 Wheel Academy provides structured training, skill development and a coaching environment for competitive cross country and enduro mountain biking for young people who are committed to improving their fitness and skills.

• Motivated athletes to become stronger, more agile and more effective through training habits
• Evaluated individual knowledge, skills and strengths to maximize talent areas.
• Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
• Increased athlete skills and confidence through successful practices.
• Trained athletes in proper use of equipment for safety and maximum results.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Established clear benchmarks for performance and monitored individual and team progress.
• Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.

Timbertop is a boarding school for year 9 students with a focus on learning new skills through the outdoors. The campus follows the ideas of Kurt Hahn. He believed that the skills and confidence to deal with unfamiliar territory can be developed. Through exposure to challenges, in a secure environment, a belief is awakened in young people which will stay with them through the years ahead They have an expansive outdoors program including hiking, running, downhill skiing and cross-country skiing.

Key responsibilities were

• Following safety protocols to minimize workplace accidents.
• Following work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Following safety precautions to avoid personal injury and provide a safe work environment.
• Proper handling, transport, and disposal of recycled materials.
• Removing trash and recyclables and disposing of items in proper receptacles across the whole site.
• Leading groups of students safely through a variety of camp activities.
• Instructing students to observe proper behaviour and etiquette to avoid injury and create a safe environment.
• Implementing rules and regulations to support school aims and objectives.
• Overseeing and teaching students basic principles to enhance wellbeing and safety measures in nature.
• Responding to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
• Set up and demonstration of the proper use of tents, sleeping bags and camping equipment to encourage preparedness and organisation.
• Monitoring participation in recreational activities to aid participants development.

International pizza restaurant and takeaway chain.

• Greeted recipients, delivered customers orders.
• Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
• Drove safely at all times to avoid accidents and harm.
• Developed strong sense of most efficient routes to avoid traffic and construction on local roads.
• Operated bike safely in highly congested areas with no traffic violations.
• Performed walk around on delivery bike before beginning shift to verify correct and safe operating order.
• Reported suspected mechanical issues quickly to supervisor for remediation.
• Followed company policies and procedures during shift.

A mountain bike club that actively promotes trail development and access in Central Victoria. Regularly hosting events and social rides always with the emphasis on fun.

• Assisted with special events or programs.
• Planned and delivered numerous activities and special events for programs and services.
• Organized and managed events and projects as part of community support services.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun and smooth-running events by helping with organization and planning.

A local bike shop that provides bikes, parts and service to the community.

• Serviced, maintained, and repaired bicycles with focus on efficiency, quality, and safety.
• Handled estimation of parts, bike, and component repairs and replacements.
• Performed new bike assemblies and proper alignment of wheels to optimize performance.
• Provided recommendations to clients in alignment with needs, preferences, and budgets.
• Coordinated cycle workshops and sales operations, demonstrating products to potential clients in alignment with individual needs.
• Cleaned and lubricated bicycle parts.
• Aligned wheels and installed and adjusted brakes and brake pads.
• Helped customers select bicycles to fit body size and intended bicycle uses.
• Installed, repaired, and replaced equipment or accessories such as handlebars, stands and seats.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

Self employed mountain bike coach for junior riders in the Castlemaine region.

• Motivated athletes to become stronger, more agile and more effective through training habits.
• Evaluated individual knowledge, skills and strengths.
• Increased Athlete skills and confidence through successful practices.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
• Trained athletes in proper use of equipment for safety and maximum results.
• Developed game plans and adjusted to meet various game situations.
• Educated players on nutrition and positive life choices for better health and performance.