Lachy Le Brocque
Summary
Strong and versatile industry based knowledge and experience within Retail, Hospitality and the Creative Industries.
Focused on bringing enthusiasm to detailed learning and applying available knowledge into any workplace - having a large range of experience with years directly working with different customers and team members.
A unique character bought to the table, aiming to work collaboratively with all team to ensure our common goals and desires for workplace standards are met above and beyond expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Model
Fivetwenty Model Management
05.2022 - Current
- Collaborating with photographers, directors, stylists, models and creative team to achieve visions and ethics
- Maintain readiness for all jobs by keeping up with proper self-care and effective stress management strategies
- Representing the agency through social events outside of work duties to network and connect with creative personnel.
- Modelling clothing and fashion merchandise for ecommerce brands like Glue Store, The Iconic and Shosai.
- Extras work on Universal Pictures movie sets
Sales Assistant
Platypus Shoes
07.2022 - 01.2024
- Provided costumers with substantial product knowledge, allowing customers to leave the store with confidence they bought the right merchandise.
- Assisted customers with prompt and polite support in-person and via telephone, checking store systems to locate products.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Handled refunds and exchanges
Stock Manager
Platypus Shoes
08.2022 - 10.2023
- Maintained neat and organized backroom and offsite to easily access merchandise and drive sales.
- Accepting in stock, labelling, organizing and locating inventory items on shelves according to quantity, size, and brand.
- Learnt complex computer-based knowledge of in-store practices via company websites.
- Created Toll shipping requests, monthly consols.
- Package Online Orders and Click and Collect
Retail Team Member
Bunnings Warehouse
06.2021 - 07.2022
- Participated in Set-Up of the brand new Campbelltown Warehouse.
- Stocked merchandise, clearly labelling items, and arranging according to standards.
- Participated and assisted services in numerous functions and events put on by store.
- Worked on Service Desk - handling refunds & exchanges, dealing with hire equipment and complex customer queries.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Performed Online Orders Tasks and Click and Collect
Delivery Driver
Pizza Inn Restaurant
09.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Communicated customer complaints, requests and feedback to the workplace for swift resolution.
- Fostered positive working relationships with regular customers.
- Micro-managed a team of drivers and worked hand in hand to achieve ultimate goals
- Maintained upbeat, positive attitude in busy, customer-focused environment.
-
Kitchen Hand
RASHAYS
11.2019 - 09.2020
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Recorded, monitored and maintained optimal required food temperatures throughout kitchen, restaurant and storage areas.
- Used downtime to prepare ingredients and restock supplies for expected busy periods
- Applying collaborative team work with other kitchen staff and waitperson's to provide quality service to customers.
- Opened and ran the kitchen singularly on weekend mornings for several hours before head chef arrived.
Restaurant Waiter
RASHAYS
09.2019 - 09.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Sandwich Artist
Subway
08.2017 - 09.2020
- Prepared sandwiches and other menu items for customers.
- Organised freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies.
- Maintained clean, sanitized and well-organized food preparation zones.
Education
Certificate III - Video And Media
TAFE New South Wales
Ultimo, NSW07.2023
Completed Year 11 -
Tuggerah Lakes Secondary College
Shelly Beach, NSW04.2020
Years 7-10 -
St Peters Catholic College
Mardi12.2018
Skills
RSA (certified)
Possessing Refunds and Exchanges
Stock Management
Kitchen and Restaurant FOH BOH Practices (Safe and Hygienic food handling)
Customer Service
Professionalism on Photo & Video Sets (Shoots)
Video and Media - Adobe Applications like Photoshop, Premier Pro, Illustrator
Cash and ETPOS, Online Orders Handling
Food Preparation
Modelling Skills
Certification
RSA Competency Card - Responsible Service of Alcohol
(CUACAM211) Assist with Basic Camera Shoots
(CUASOU213) Assist with Sound Recordings
(CUADIG204) Create Visual Design Components
(CUAPOS211) Perform Basic Vision and Sound Editing
(CUAPPM312) Plan and Prepare Program Content
(CUAWRT301) Write Content for a Range of Media
(CUAIND311) Work Effectively in the Creative Arts Industry
(SITXCOM002) Show Social and Cultural Sensitivity
(SITXFSA002) Participate in Safe Food Handling Practices
(SITHFAB005) Prepare and Serve Espresso Coffee
(SITHFAB004) Prepare and Serve Non-Alcoholic Beverages
CREATIVE ARTS AND MEDIA
Magazine Representative for Sydney Based Creative Magazine - sourcing talent, brands and events. Work in collaboration or singularly on Pre-production, Production and Post-Production parts to Creative Concepts.
Plan story-boards, concepts and scout team & talent for production of Photo/Video Shoots - Working with University students and peoples within the creative industry.
Work on production sets as assistance to cameraman, stylist, director, and people in a range of roles at professional and non-professional levels.
Visual Arts - Tattoo Designing & Illustration, Painting, Photography and Videography, Editing, Styling.
Timeline
Stock Manager
Platypus Shoes
08.2022 - 10.2023
Sales Assistant
Platypus Shoes
07.2022 - 01.2024
Model
Fivetwenty Model Management
05.2022 - Current
Retail Team Member
Bunnings Warehouse
06.2021 - 07.2022
Delivery Driver
Pizza Inn Restaurant
09.2020 - Current
Kitchen Hand
RASHAYS
11.2019 - 09.2020
Restaurant Waiter
RASHAYS
09.2019 - 09.2020
Sandwich Artist
Subway
08.2017 - 09.2020
Certificate III - Video And Media
TAFE New South Wales
Completed Year 11 -
Tuggerah Lakes Secondary College
Years 7-10 -
St Peters Catholic College
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