Summary
Overview
Work History
Education
Skills
Accomplishments
Beach and Friends
Timeline
Generic

Laci Taylor-Hewitt

Port Macquarie,NSW

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Cashier

McDonalds
06.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Answered product questions using knowledge of sales and store promotions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Utilized various software applications to process customer orders.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

No Degree -

Port Macquarie High School
Port Macquarie, NSW

Skills

  • Payment Collection
  • Drawer Balancing
  • Product Recommendations
  • Customer Assistance
  • Product Restocking
  • ID Verification
  • Payment Processing
  • Written and Verbal Communication
  • Customer Complaint Resolution
  • Team Leadership
  • Product Location
  • Order Taking
  • Cleaning and Sanitizing
  • Policies and Procedures
  • Basic Mathematics
  • Training and Mentoring
  • Cash Drawer Balancing

Accomplishments

  • Achieved year 10 ROSA by completing all assessments with accuracy and efficiency.


Beach and Friends

I adore going to the beach and walking around town and looking at Port Macqaurie views and scenery. 

Timeline

Cashier

McDonalds
06.2022 - 09.2023

No Degree -

Port Macquarie High School

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Laci Taylor-Hewitt