Ladan Bapeera
Mernda,VIC
Summary
Astute Medical Administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multi-tasking abilities. Skilled at typing correspondence and managing files.
Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using BestPractice appointment scheduling system to manage over 400 patients weekly. Organized and accurate in managing patient flow.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Regent Street Medical Centre
Mernda, VIC
10.2021 - Current
- Checked patient insurance, demographic and health history to keep information current.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Coordinated patient scheduling, check-in, check-out and payments for billing, via HICAPS, work cover, EFT or Medicare.
- Helped patients complete necessary medical forms and documentation.
- Scanned documents in respective files.
Crew Member
McDonald's
Mernda, VIC
02.2020 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor Of Science - Immunology
Monash University
Melbourne, VIC12.2023
Skills
- Problem Solving
- Taking Client Histories
- Appointment Scheduling
- Organization and Time Management
- Critical Thinking
- Customer Service
- Verbal and Written Communication
- Administrative Tasks
- Regulatory Documentation
- Patient Eligibility Requirements
- Database Administration
- Cash Handling
- Computer Proficiency
- Scheduling Tests and Procedures
- Data Management
- Data Entry
- Patient Billing
- Collaboration and Teamwork
- Detail-Oriented
- Time Management
Timeline
Medical Receptionist
Regent Street Medical Centre
10.2021 - Current
Crew Member
McDonald's
02.2020 - Current
Bachelor Of Science - Immunology
Monash University
Similar Profiles
Ashley Rachel VijiAshley Rachel Viji
Receptionist at Mernda Regent Street Medical ClinicReceptionist at Mernda Regent Street Medical Clinic
Muhammad HasanMuhammad Hasan
Chef assistant at Zizzi - Cambridge Regent StreetChef assistant at Zizzi - Cambridge Regent Street
Sukhdev SinghSukhdev Singh
Practice Nurse at Bradford Street Medical CentrePractice Nurse at Bradford Street Medical Centre
Harika TallaHarika Talla
Customer Support Associate at Tech MahindraCustomer Support Associate at Tech Mahindra
Jonathan AzziJonathan Azzi
Restaurant Team Member at Gino's PizzaRestaurant Team Member at Gino's Pizza