Lahiru Brandigampala
MBBS; Bsc(Med)
KELLYVILLE,NSW
Summary
Results-driven and compassionate professional with a medical background, seeking a challenging role as a Liaison Manager. Proven expertise in maintaining robust relationships with referring medical specialists, identifying new business opportunities, and collaborating seamlessly with laboratory teams to enhance client satisfaction. Dedicated to strategically contribute to the growth of the laboratory, fostering partnerships, and increasing market share within the healthcare community.
Overview
17
17
years of professional experience
15
15
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Histology Troubleshooting
Douglas Hanly Moir Pathology
Macquarie Park, NSW
01.2023 - Current
- Customer-centric approach to address the needs of healthcare professionals promptly, enhancing overall service quality and satisfaction.
- Proven ability to liaise seamlessly with doctors and pathologists, ensuring clear communication and understanding of laboratory processes and requirements
- Excellent interpersonal skills for building rapport with healthcare professionals, facilitating collaboration, and addressing concerns effectively
- Strong organizational and time management skills to efficiently address troubleshooting tasks and meet deadlines.
- Skillful in resolving conflicts or challenges that may arise during interactions with various stakeholders, maintaining a positive and productive working environment.
- Meticulous attention to detail to ensure accuracy in identifying, documenting, and resolving laboratory issues.
- A commitment to staying updated on advancements in laboratory technology, testing techniques, and industry best practices.
- Strong verbal and written communication skills, enabling clear articulation of technical information to doctors, pathologists, and other stakeholders.
- Proficient in maintaining accurate records and documentation related to troubleshooting activities, ensuring transparency and accountability.
- Sharp critical thinking skills to assess situations, identify root causes, and implement effective solutions.
Clinical Medical Assistant
Gymea Bay Road Family Medical Practice
Gymea Bay, NSW
01.2020 - 12.2023
- Collaborated with physicians and other healthcare professionals to evaluate effectiveness of treatments and diagnostic techniques
- Determined cause of unexpected test results by studying previous reports and past medical records of patients
- Obtained patient medical history, medication information, symptoms, and allergies for building patient care plans
- Gathered patient data for interpretation by physician
- Liaised with Allied Health professionals, Nursing staff and Social workers to plan, implement and enhance treatment strategies
- Implemented care plans for patient treatment after assessing physician medical regimens
- Developed close working relationships with front office and back office staff
- Consulted with practice manager on business decisions and increasing revenue
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
- Handled job duties for staff members which were unavailable or out of office
- Proven ability to develop and implement creative solutions to complex problems
- Ability to use medical practice management software and Microsoft Office
- Reviewed patient charts to better understand health histories, diagnoses, and treatments
- Contacted new Allied Health professional cultivating collaborative relationships to drive business expansion and exceed growth targets
Surgical Cut-Up Scientist
Douglas Hanly Moir Pathology
Macquarie Park, NSW
01.2022 - Current
- Effective organization of workload to handle multiple specimens simultaneously, ensuring timely processing and delivery of results.
- Executed precise and efficient histological preparations, to guarantee the production of accurate and high-quality samples for microscopic examination.
- Collaborated actively with pathologists and clinicians to interpret and analyse histological slides, actively aiding in the diagnosis and treatment of patients.
- Enforced standardized quality control procedures, assuring adherence to laboratory protocols and the delivery of precise and dependable results.
- Accurate recording and documentation of specimen details, processing steps, and any deviations from standard procedures.
- Employed advanced laboratory equipment and imaging equipment to effectively documenting histological findings for research studies and presentations.
- Excellent fine motor skills and attention to detail for accurate and precise tissue sectioning, especially for delicate or small specimens.
- Adherence to safety protocols and quality assurance measures to ensure the integrity of specimens and the accuracy of results.
- Knowledge of various staining techniques used in histology, such as Hematoxylin and Eosin (H&E) staining, to enhance tissue visibility under the microscope.
- Clear communication skills to interact with pathologists, laboratory staff, and management
- Flexibility to adapt to changes in workload, technology, and laboratory protocols, ensuring efficient and effective specimen processing.
- Efficient time management skills to prioritize tasks and meet deadlines for specimen processing.
- Willingness to stay updated on advancements in histology techniques, equipment, and laboratory procedures through continuous education and professional development.
- Ability to work independently and make independent decisions or as a part of a collaborative team.
SRA Analyst and Clinical Coder
Douglass Hanly Moir Pathology
01.2019 - 01.2022
- · Proficient in Apollo production system software with a talent for efficient documentation retrieval
- · Expert in specimen identification and skilled in unpacking protocols
- · Experienced troubleshooter for e-orders and request forms
- · Proficient in interpreting clinical notes for effective processing
- · Specialized in processing Pap smears, ECGs, Holter Monitors, and frozen emergency disaccharides
- · Comprehensive knowledge of test codes and accurate coding of requested tests
- · Meticulous attention to detail in checking accuracy of information
- · Swift processing of emergency requests for quick results turnover
- · Proven ability to consistently meet and exceed deadlines, demonstrating a strong commitment to KPIs in a timely and efficient manner
- · Effective direction of departments on appropriate tests, adhering to tight deadlines
- · Upholder of strict patient confidentiality
- · Familiarity with different departments and their respective tests
- · Commitment to occupational health and safety procedures during repetitive tasks and manual handling
- · Dedicated to maintaining a clean, sterile, and safe workplace
- Validated results and performed quality assurance to assess accuracy of data.
- Queried databases for information needed for report processing.
- Resourcefully used various coding books, procedure manuals, and on-line TCM manual.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
- Communicated effectively with staff, and management by email and telephone.
Barista/All rounder/Team Leader
Bar D’ Pneenies(Terrey Hills), Frankies Food Factory (Glenhaven)
01.2017 - 01.2019
Head Tutor
Hampson English Tianjin, China
01.2013 - 01.2017
Team Leader
Liquorland Narellan
01.2009 - 01.2012
Store Manager/Second in Charge
Centric Newsagency, Park Central/Australia Post Office Bradbury
01.2007 - 01.2009
Education
Bachelor of Medicine Bachelor of Surgery (M.B.B.S) -
Tianjin International Medical University
Tianjin, China 01.2012 - 01.2017
Bachelor of Medical Science (Major in Biomedical Science) -
University of Western Sydney
Campbelltown, NSW 02.2007 - 12.2010
Higher School Certificate -
Cherrybrook Technology High School
Cherrybrook, NSW 01.2006 - 12.2007
London General Certificate of Education: Advanced Subsidary -
Asian International School
Sri Lanka 04.2001 - 01.2006
London General Certificate of Education: Ordinary - undefined
Asian International School
Skills
Medical Knowledge & TerminologyStrategic Thinking & PlanningCustomer Service ExcellenceTeam Collaboration & LeadershipTime Management & AdaptabilityData Analysis & ReportingNetworking & Relationship Building
Profit improvements
Loss prevention management
Problem-Solving
Teamwork and Collaboration
Decision-Making
Flexible and Adaptable
Critical Thinking
Certification
Advanced Cardiac Life Support
Volunteer Experience
- Save-A-Mate (SAM) RedCross, 2022, Australian RedCross
- Wheels on Meals, 2010, Gift of Time – Campbelltown City Council, NSW
- Tsunami Relief, 2004, Jinendraramaya Sri Abhinawaramaya, Colombo, Sri Lanka
- Sri Lanka Saukadana Movement, 2002-2008, Government Approved Charity – Inland Revenue Act No. 04041963, Sri Lanka
- Social and Religious Activities, 2001-2007, Jinendraramaya Sri Abhinawaramaya, Colombo, Sri Lanka
References
- Dr Jonathan Burbano, Practice Manager, Gymea Bay Family Practice, 0421740583
- Elena Bahan, SRA Supervisor, Douglass Hanly Moir Pathology, 0433 199 912
- Leanne Henderson, Histology Manager, Douglass Hanly Moir Pathology, 02 9855 5222
Timeline
Histology Troubleshooting
Douglas Hanly Moir Pathology
01.2023 - Current
Surgical Cut-Up Scientist
Douglas Hanly Moir Pathology
01.2022 - Current
Clinical Medical Assistant
Gymea Bay Road Family Medical Practice
01.2020 - 12.2023
SRA Analyst and Clinical Coder
Douglass Hanly Moir Pathology
01.2019 - 01.2022
Barista/All rounder/Team Leader
Bar D’ Pneenies(Terrey Hills), Frankies Food Factory (Glenhaven)
01.2017 - 01.2019
Head Tutor
Hampson English Tianjin, China
01.2013 - 01.2017
Bachelor of Medicine Bachelor of Surgery (M.B.B.S) -
Tianjin International Medical University
01.2012 - 01.2017
Team Leader
Liquorland Narellan
01.2009 - 01.2012
Bachelor of Medical Science (Major in Biomedical Science) -
University of Western Sydney
02.2007 - 12.2010
Store Manager/Second in Charge
Centric Newsagency, Park Central/Australia Post Office Bradbury
01.2007 - 01.2009
Higher School Certificate -
Cherrybrook Technology High School
01.2006 - 12.2007
London General Certificate of Education: Advanced Subsidary -
Asian International School
04.2001 - 01.2006
London General Certificate of Education: Ordinary - undefined
Asian International School