LAIBA TAZEB
Midland,WA
Summary
Customer-centric professional with diverse experience in supermarket retail, jewellery sales, and hospital psychology. Holds a Bachelor of Science in Psychology and excels in interpersonal communication, active listening, and problem-solving. Skilled in assisting customers, addressing inquiries, and enhancing daily operations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Psychology Assistant
National Hospital
Lahore
06.2024 - 07.2025
- Communicated with clients in a respectful, patient and empathetic manner, using active listening skills.
- Collaborated with psychologist in hospital setting to enhance client interactions and streamline daily activities.
- Contributed to a welcoming and supportive environment for individuals accessing services, fostering comfort and openness.
- Cultivated strong interpersonal skills through diverse interactions, enhancing ability to connect with clients from various backgrounds.
- Handled sensitive information with discretion and respected confidentiality and professional boundaries.
Jewellery Sales Assistant
Tesoro, Y Block, DHA Phase 3
Lahore
04.2023 - 03.2024
- Welcomed customers and provided friendly, personalised assistance with jewellery selections.
- Identified customer preferences and explained product features and designs to facilitate informed purchasing.
- Responded to enquiries and recommended suitable products to guide customers in their purchasing decisions.
- Supported sales by maintaining attractive product displays and organising merchandise to enhance customer experience.
- Handled jewellery carefully and maintained a professional, customer-focused store environment.
Retail Assistant
Imtiaz Supermarket
Lahore
02.2022 - 03.2023
- Facilitated customer inquiries by locating products and providing store information.
- Delivered exceptional customer service in a fast-paced supermarket environment.
- Streamlined daily store operations through efficient shelf replenishment and product organization.
- Assisted with checkout activities and customer transactions.
- Maintained clean, organised and presentable store areas and worked collaboratively with colleagues.
Education
Bachelor of Science (BS) - Psychology
University of Central Punjab
Lahore, PakistanSkills
- Clinical support
- Patient assessment
- Client support
- Inquiry handling
- Confidentiality and privacy awareness
- Time management and organization
- Record administration
- Appointment coordination
- Retail sales and product recommendations
- Product knowledge
- Product sales
- Payment processing
- Verbal communication
- Clear communication
- Teamwork and collaboration
- Team collaboration
- Detail-oriented
- Conflict management
- Microsoft PowerPoint
- Product sales
About Me
Friendly, reliable and hardworking individual with strong communication and interpersonal skills. Quick learner, adaptable and passionate about helping people and delivering excellent customer service.
ADDITIONAL INFORMATION
- Location: Midland, Western Australia
- References: Available upon request
Timeline
Psychology Assistant
National Hospital
06.2024 - 07.2025
Jewellery Sales Assistant
Tesoro, Y Block, DHA Phase 3
04.2023 - 03.2024
Retail Assistant
Imtiaz Supermarket
02.2022 - 03.2023
Bachelor of Science (BS) - Psychology
University of Central Punjab