Laihla Archer
Melbourne
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Knowledgeable in strategic planning, time management, and goal setting. Personal and professional account of adaptability and consistency in day to day tasks.
Overview
8
8
years of professional experience
Work History
Retail Assistant
Factorie
08.2023 - 07.2024
Skilled in delivering excellent customer service, maintaining store displays, and managing inventory. Proven ability to assist customers with product selection, process transactions efficiently, and support team efforts to achieve sales and KPI targets in a fast-paced retail environment.
Dominos
Various Roles
09.2016 - 08.2023
Instore team member, September 2016- June 2019
Delivery driver, June 2019-August 2020
Team lead, 2019
Manager 2020-2023
Experienced professional with a progression from in-store team member to delivery driver, and ultimately to manager at Domino’s. Proven ability to handle high-pressure environments, manage team operations, and ensure customer satisfaction. Skilled in multitasking, inventory management, and leading a team to meet sales and service goals
Education
Certificate II - Business
IVET Institute
10-2019
Skills
- Time management capabilities
- POS system operation
- Sales floor organization
- Complaint handling
Timeline
Retail Assistant
Factorie
08.2023 - 07.2024
Dominos
Various Roles
09.2016 - 08.2023
Certificate II - Business
IVET Institute
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