Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laiken Caynes

New Farm

Summary

Experienced hospitality professional with over a year of retail experience seeking new challenges in a different career path. Strong problem-solving abilities, excellent customer service skills, and thrive in fast-paced environments. Known for friendly demeanor, reliability, attention to detail, and creative approach to tasks. Dedicated to maintaining structure and order in the workplace. Ideally seeking a position with 25+ hours per week, open to flexible scheduling options.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Retail

Bunnings Warehouse
04.2024 - Current
  • Assisted with retail sales, recommending suitable products based on individual customer needs and preferences.
  • Balanced daily tasks effectively while remaining responsive to changing priorities within the retail environment.
  • Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
  • Prioritizes safety through various guidelines and practices, focusing on team member and customer safety.

Bartender, Barista, Manager

Southside Restaurant
11.2020 - 04.2024
  • Ability to work both autonomously and efficiently in a small, tight-knit team environment
  • Practiced important food handling and cleanliness standards through duration of every shift
  • Worked in various facets of the business including; dispense bartending, cocktail bartending, functions, barista work, food handling, stock control and ordering.

Bartender, Supervisor

Finney Isles
12.2019 - 03.2020
  • Upheld guest service standards in a high volume, fast paced environment
  • Ensuring high standards of hygiene and eco friendly practices
  • Responsible for end of night procedures such as counting and balancing tills, daily report, and securing the venue

Bartender, Supervisor

The Bowery
02.2019 - 12.2019
  • Refining my cocktail making skills and playing a role in creating cocktail menus
  • Closing venue procedures, motivating the staff to close efficiently without hindering guest service
  • Responsible for general operations and running functions
  • Ordering and organizing stock and par levels

Bartender, Supervisor

Press Club
08.2017 - 02.2019
  • Enforcing and adhering to cleanliness standards
  • Ensuring all opening/closing procedures and sequence of service are followed correctly
  • Running functions and bar service during peak festive season

The Fox Hotel
08.2014 - 05.2017
  • Bartending, Waiting, Barista, Functions, Food Running.

Education

High school Diploma -

Sunshine Beach State High School
01.2010

Certificate II - Horticulture

TAFE
06.2023

Skills

  • Effective in high-pressure situations
  • Detail-oriented approach
  • Strong work ethic
  • Flexible work schedule
  • Quick learner
  • Enjoy working as a team
  • Ability to identify and solve problems efficiently and effectively

Certification

  • Certificate II - Horticulture
  • Certificate II - Hospitality
  • Responsible Service of Alcohol
  • Liquor Approved Manager
  • Responsable Manager or Licensed Venues
  • Food Hygiene
  • Barista training (Campos & Veneziano)

Timeline

Retail

Bunnings Warehouse
04.2024 - Current

Bartender, Barista, Manager

Southside Restaurant
11.2020 - 04.2024

Bartender, Supervisor

Finney Isles
12.2019 - 03.2020

Bartender, Supervisor

The Bowery
02.2019 - 12.2019

Bartender, Supervisor

Press Club
08.2017 - 02.2019

The Fox Hotel
08.2014 - 05.2017

Certificate II - Horticulture

TAFE

High school Diploma -

Sunshine Beach State High School

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Laiken Caynes