Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laila Abrahams

Elwood,VIC

Summary

Personable and reliable student with strong commitment to providing excellent customer service and maintaining positive customer experiences. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty. Though experience, have garnered strong multitasking, problem-solving and communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Foxes Den
10.2022 - 10.2024
  • Quickly became a reliable employee with flexible and high availability
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Employee

The Little Hen
07.2022 - 10.2022
  • Arrived at scheduled time everyday, developed prompt time management skills
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Stocktaking

Centre Plumbing Plus
06.2022 - 07.2022
  • Develop an understanding of workplace behaviour and customs
  • Collaborate with others and develop an efficient system to maximise parts counted in shortest amount of time
  • Efficiently performed stocktaking tasks resulting in accurate inventory counts assisting the store''s overall operational success.

House and Dogsitter

Fiona Clark
12.2021 - 07.2022
  • Followed written directions by house owner and carried out tasks in an orderly fashion
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Arrived at 6am and 6pm everyday, developed prompt time management skills
  • Hired multiple times on different occasions

Education

Elwood Secondary College
Elwood, VIC
11-2025

Skills

  • Attentive to detail
  • Emotionally intelligent
  • Prompt and organised
  • Communication skills
  • Well-spoken and mannered
  • Flexible
  • Administrative
  • Customer service excellence
  • Training and mentoring

Certification

  • Responsible Service of Alcohol Training - Course undertaken with Best Restaurant Training (RTO 40777)
  • First Aid Certification - St John Ambulance

Timeline

Cashier

Foxes Den
10.2022 - 10.2024

Employee

The Little Hen
07.2022 - 10.2022

Stocktaking

Centre Plumbing Plus
06.2022 - 07.2022

House and Dogsitter

Fiona Clark
12.2021 - 07.2022

Elwood Secondary College

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Laila Abrahams