LAILA AL-ALI
Sydney,NSW
Summary
I am a tactical team worker with expertise in originating products and determining customer need to deliver effective solutions. My skills centre around Customer service-oriented professionalism with an enthusiastic personality and abilities in communication and organization. I am ready to apply my skills and gain more experience in new workplace environments.
Overview
5
5
years of professional experience
Work History
WAITRESS
JOY MEETS MORGAN
03.2022 - Current
- Handled multiple tasks at once, especially during busy hours and short-staffed days
- Taken on a position of leadership when crucial
- Provided great communication with the customer and made sure to always maintain a smile and polite attitude even in the face of customer frustration
- Being able to maintain a sense of structure in the workplace and uphold rules and expectations.
WAITRESS
THE LARK EARLWOOD
09.2022 - 11.2022
- Taking on all roles at once and needing to multitask constantly to build the team up collectively
- Clear communication amongst co-workers, strong teamwork
- Constant productivity to ensure time is spent well and efficiently.
WAITRESS
SERGIOS
09.2021 - 11.2022
- Assisted with multiple roles and was able to complete whatever urgent task on hand
- Positive communication with co-workers to create a positive work environment throughout the day
- Maintained clean and tidy look to the shop by constantly keeping an eye when others were busy with other tasks
- Constantly Communicated and checked up on customers daily, prompting positive image of Sergio’s team
RETAIL ASSISTANT
TEKS
07.2018 - 12.2019
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise if needed
- Maintained a friendly, outgoing personality to promote a positive work environment and build customer loyalty
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Supported managers with organizing the store and showcasing new items in eye-catching displays.
Education
Certificate III of Design Fundamentals - Design And Visual Communications
Design Centre Enmore
110 Edgeware Rd, Enmore NSW 204206.2021
Diploma of Building Design - Architectural And Building Technology
Ultimo TAFE
827 George St, Ultimo NSW 200711.2021
Certificate IV in Interior Design - Interior Design
Design Centre Enmore
110 Edgeware Rd, Enmore NSW 204206.2023
Diploma of Interior Design - Interior Design
Design Centre Enmore
110 Edgeware Rd, Enmore NSW 204206.2024
Skills
- Ability to communicate with others and be clear
- Ability to use creative thinking to problem solve and find and direct when expressing opinions Out-of-the-box solutions to issues, small or large
- Ability to ensure that time organization is one of the other team members to keep duties organized and top priorities in an workplace setting
- Advanced skill set in Microsoft Office, Photoshop, etc
- Able to speak Arabic
Timeline
WAITRESS
THE LARK EARLWOOD
09.2022 - 11.2022
WAITRESS
JOY MEETS MORGAN
03.2022 - Current
WAITRESS
SERGIOS
09.2021 - 11.2022
RETAIL ASSISTANT
TEKS
07.2018 - 12.2019
Certificate III of Design Fundamentals - Design And Visual Communications
Design Centre Enmore
Diploma of Building Design - Architectural And Building Technology
Ultimo TAFE
Certificate IV in Interior Design - Interior Design
Design Centre Enmore
Diploma of Interior Design - Interior Design
Design Centre Enmore
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