Laila Arrowsmith
Kallangur
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly and well organized professional dedicated to providing results efficiently.
Overview
7
7
years of professional experience
Work History
Chiropractic Administrative Assistant
Northlakes Chiropractic
08.2021 - Current
- Streamlined office operations for increased efficiency, handling daily administrative tasks such as filing, data entry, and answering calls.
- Supported chiropractic practitioners with accurate record-keeping of patient information and treatment plans.
- Increased patient retention through timely follow-up on appointment reminders and inquiries.
- Improved billing accuracy and streamlined insurance claims processes by diligently verifying patient insurance information.
- Strengthened relationships with local healthcare providers through professional networking efforts, leading to an increase in referral business.
- Handled financial transactions for patients, including processing payments and creating easy-to-understand invoices.
Customer Service Assistant
Target
04.2017 - 08.2021
- Assisted customers with product selection, providing detailed information on features and benefits.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
- Trained new employees on company procedures, products, and best practices in customer service.
- Monitored inventory levels to ensure adequate stock availability for customers' needs.
- Maintained clean and organized work environment to maintain customer safety.
Education
High School Diploma -
Murrumba Downs State Secondary College
11.2018
Skills
- Office Administration
- File Management
- Data Entry
- Schedule Management
- Customer/Client relations
- Documentation And Reporting
Timeline
Chiropractic Administrative Assistant
Northlakes Chiropractic
08.2021 - Current
Customer Service Assistant
Target
04.2017 - 08.2021
High School Diploma -
Murrumba Downs State Secondary College
Similar Profiles
Viviene RoldanViviene Roldan
Registered Nurse at Northlakes Terrace Care CommunityRegistered Nurse at Northlakes Terrace Care Community
Monica PryorMonica Pryor
School Administrative Officer at Northlakes High SchoolSchool Administrative Officer at Northlakes High School
Katlyn ReynoldsKatlyn Reynolds
Support Worker at Northlakes Terrace Care CommunitySupport Worker at Northlakes Terrace Care Community
Raistlin CampbellRaistlin Campbell
General Laborer at The Truss CompanyGeneral Laborer at The Truss Company
ALIESHA JARRETTALIESHA JARRETT
Picker Packer at WoolworthsPicker Packer at Woolworths