Summary
Overview
Work History
Education
Skills
Additional Information
Referrals
Timeline
Generic

Laila Mehr - Resume

Melbourne,VIC

Summary

Dedicated and hardworking student. I listen to instructions given and I'm attentive and aware of what my position requires me to do. I have a caring, enthusiastic, inviting personality and I'd love to help as much as I can. I'll show respect and responsibility as someone who will facilitate and cooperate with co-workers and consumers. I look forward to meeting new people and learning more skills that will help me improve.

Overview

8
8
years of professional experience

Work History

Waitress/Coffee Barista

Chocobean Cafe
Rowville, Victoria
08.2022 - Current
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and customer service.
  • Regularly cleaning and sanitizing work areas and equipment.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Received and accurately processed customer payments.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Maintained clean and organized workspace
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Collected payments and provided accurate change.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained calm demeanor during high-volume periods and special events.

Salon Assistant

Stefari Hair & Beauty
Melbourne, VIC
01.2017 - Current
  • Welcomed and greeted clients.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Cleaned workstation, tools and equipment by using cleaning products provided and making sure equipment is ready for use for next day.
  • Shampooed, conditioned and rinsed clients' hair.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.

Karate Assistant

Melbourne Karate Dojo
Melbourne, VIC
04.2016 - Current
  • Opened doors in preparation for classes, locked and secured facility at closing time and closed out registers before departure.
  • Built and maintained positive personal relationships with students and families, served as role model and prioritized safety by supervising classes closely.
  • Prepared teaching area for each class.
  • Oriented clients with sparring gear, practice weapons and other martial arts equipment to install safe and correct usage habits.
  • Watched clients during exercises and assisted with exercises.
  • Greeted visitors, clients and guests in a professional manner.

Waitress

Stonez Restuarant
Melbourne, VIC
06.2020 - 06.2022
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Greeted customers, answered questions and recommended specials.
  • Checked on guests to verify satisfaction with meals.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with enthusiastic attitude.
  • Developed strong and lasting customer relationships.
  • Answered guest questions regarding menu, food and drink preparation, recipe ingredients and allergens.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Pharmacy Assistant

Priceline Group Inc.
Melbourne, VIC
11.2020 - 01.2021
  • Answered customer questions regarding medication.
  • Answered questions in friendly and knowledgeable way.
  • Handling cash and credit transactions.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
  • Built and maintained productive relationships with employees.

Education

Rowville Secondary College (Western Campus)
Rowville
11.2022

Bachelor of Social Work (Honours) -

Latrobe University
Bundoora, VIC

Skills

My qualities and skills include;

  • Communication
  • Working with others
  • Listening to others
  • Confidence
  • Persistence
  • Positive attitude
  • Friendly nature
  • Patience

Additional Information

Age: 19 Years Old

Date Of Birth: 24/04/2004

Address: 5 Hampshire Court, Rowville

Referrals

Janet Syer

Assistant to Principal

Emerson School

Contact Number; 0416-215-390

Kate Phillips

Teacher

Rowville Secondary College

Email; phillips.katherine.e@edumail.vic.gov.au

Aaron Marshall

Teacher

Rowville Secondary College

Email; aaron.marshall@education.vic.edu.au

Contact Number; 9755 4555

Timeline

Waitress/Coffee Barista

Chocobean Cafe
08.2022 - Current

Pharmacy Assistant

Priceline Group Inc.
11.2020 - 01.2021

Waitress

Stonez Restuarant
06.2020 - 06.2022

Salon Assistant

Stefari Hair & Beauty
01.2017 - Current

Karate Assistant

Melbourne Karate Dojo
04.2016 - Current

Rowville Secondary College (Western Campus)

Bachelor of Social Work (Honours) -

Latrobe University

Similar Profiles

CREATE PROFILE
Laila Mehr - Resume