Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laila Wakefield

Ballarat,VIC

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while maintaining company growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Area Leader

Mcdonalds Sturt Street
Ballarat, Victoria
03.2021 - Current
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Cultivated positive rapport with associates and team leadership.
  • Recommended merchandise to customers based on needs and preferences.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Answered store and merchandise questions and led customers to wanted items.
  • Exchanged merchandise for customers and accepted returns.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.

Education

High School Diploma -

Mount Clear College
Mount Clear, VIC
10-2023

Skills

  • Multitasking
  • Self-Motivated
  • Organization and Time Management
  • Reliable and trustworthy
  • Written Communication
  • Self-Directed
  • Conflict Resolution
  • Attention to Detail
  • CPR/First-aid certified
  • First Aid/CPR
  • Leadership
  • Communication

Certification

  • Certified first aid/CPR
  • Certified fire safety

Timeline

Area Leader

Mcdonalds Sturt Street
03.2021 - Current

High School Diploma -

Mount Clear College

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Laila Wakefield