Lain Gunther
Byron Bay,NSW
Summary
Enthusiastic employee with labouring and construction experience willing to undertake greater responsibilities and challenge myself in a work environment. Seeking a rope access role long term, I am hard working and bring strong problem solving skills honed through years of work experience whilst wishing to build upon my skill sets with a forward-thinking mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Surf Instructor
Mojo Surf
03.2023 - 01.2024
- Utilized various coaching models and techniques to maximize client success.
- Maintained shop, boardroom and public facilities in professional order.
- Evaluated student performance regularly through observation and constructive feedback sessions, fostering continuous improvement in their surfing abilities.
- Increased revenue by upselling services and recommending property facilities for different needs.
- Developed strong partnerships with local businesses to create mutually beneficial promotional opportunities and cross-marketing efforts.
Travel Agent
Happy Travels
02.2023 - 01.2024
- Developed promotional materials for travel packages to market hot destinations.
- Organized personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
- Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
- Worked well in a team setting, providing support and guidance.
Administration and Customer Service
HOLIDAY STAYZ
12.2022 - 01.2023
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exceeded annual occupancy of 23% in 2022.
- Maintained detailed records of customer interactions, enabling tailored communication and personalized support.
- Scheduled customer appointments for account managers engaged in business travel.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and improvements
Skilled Labourer
Gunther Constructions
12.2020 - 12.2021
- Followed blueprints and diagrams to complete projects according to specifications.
- Managed safe and efficient use of tools and equipment on construction sites.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Followed instructions and safety protocols to prevent accidents and injuries.
Education
High School Diploma -
Albert Park College
Albert Park, VIC - Achieved 93 ATAR11.2020
Skills
Safety Compliance and Knowledge
Problem Solving
Team Work
Rigging operations
Hand/ Power Tools
Communication
Driven
Hypervigilant
Equipment Handling
Repairs and maintance
Certification
- White Card
- Working At Heights
- IRATA L1
- Confined Spaces
- Gas Test Atmospheres- HLTAID011 Provide First Aid
- Manual/Automatic Drivers Licence
- Certificate II Cabinetry & Furniture Making
- ISA Surf Instructor
References
Should you require references to gain a comprehensive understanding of my professional background, please feel free to let me know.
Timeline
Surf Instructor
Mojo Surf
03.2023 - 01.2024
Travel Agent
Happy Travels
02.2023 - 01.2024
Administration and Customer Service
HOLIDAY STAYZ
12.2022 - 01.2023
Skilled Labourer
Gunther Constructions
12.2020 - 12.2021
High School Diploma -
Albert Park College
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