Lainey Stockbridge
7 Creekwood Close, New Auckland ,QLD
Summary
I am a highly motivated and diligent hairdressing student, currently pursuing a Certificate III in Hairdressing at Central Queensland University, with a completed Certificate II in Salon Assistance. My passion for the hairdressing industry drives me to seek opportunities to expand my skills and contribute meaningfully to a professional salon environment.
With a solid foundation in communication, interpersonal, and organizational abilities, I excel in providing exceptional service to clients while effectively supporting salon operations. I am committed to continuous learning and professional growth, staying current with the latest trends, techniques, and innovations in the dynamic world of hairdressing.
For me, hairdressing is not just a career; it’s a true calling. I am eager to bring my enthusiasm, work ethic, and dedication to your team, confident that my skills and positive energy would be a valuable addition to your salon. I look forward to the opportunity to contribute to your salon’s success and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchenhand/Waitstaff
Palace Tea Garden
10.2020 - Current
- Customer Service and Telephone Assistance: Delivered friendly and efficient customer service, addressing inquiries over the phone and in person to ensure a positive dining experience.
- Restaurant and Kitchen Maintenance: Consistently upheld cleanliness and organization in both restaurant and kitchen areas, contributing to a safe and welcoming environment for guests.
- Cleaning and Sanitation: Performed thorough cleaning of dining areas, including sweeping, mopping, and sanitizing tables, equipment, and work surfaces to maintain high hygiene standards.
- Payment Processing and Transaction Handling: Accurately processed customer payments, including cash and EFTPOS, ensuring smooth and secure transactions for a seamless guest experience.
Casual Tea and Tidy
Colour Me Mel Hair Studio
11.2020 - 02.2021
- Client Service and Appointment Coordination: Promptly responded to client inquiries, providing knowledgeable assistance with appointment scheduling and ensuring a seamless, welcoming booking experience.
- Payment Processing and Transaction Management: Accurately processed customer payments, including cash and EFTPOS, ensuring efficient and secure transactions at checkout.
- Hair Care and Styling Services: Skilfully shampooed hair, applied treatments, performed blow-drying, straightening, and styling to achieve client-desired looks with attention to individual hair care needs.
- Client Preparation and Styling Support: Executed professional draping, brushing, and pre-styling techniques to enhance client comfort and readiness for services.
- Retail Management and Merchandising Support: Maintained the retail area with high standards, organizing and assisting with product displays and merchandising to encourage client engagement with salon products.
- Salon Cleanliness and Hygiene Maintenance: Ensured a clean and organized salon environment by routinely sweeping floors, washing towels, and sanitizing colour pots and work areas, upholding a welcoming and hygienic atmosphere for clients and staff.
Education
SBH30416 - Certificate III Hairdressing
Central Queensland University
Gladstone 06-2025
Year 12 Senior Certificate
Toolooa State High School
Gladstone 12-2020
SBH0216 - Certificate II in Salon Services
Central Queensland University
Gladstone 12-2019
Skills
- Efficient Opening and Closing Procedures: Carried out start-of-day and end-of-day routines, including setup and organization of salon spaces, accurate cash handling, and secure banking practices to maintain financial accuracy and readiness for clients
- Customer Service and Appointment Management: Professionally responded to client inquiries, managed appointment bookings through phone and in-person communication, and provided personalized scheduling support to maximize client satisfaction and salon efficiency
- Payment Processing and Transaction Handling: Accurately processed customer payments, including cash, EFTPOS, and credit card transactions, ensuring client confidence and smooth, prompt checkout experiences
- Hair Care Services: Proficient in shampooing, conditioning, applying scalp and hair treatments, blow-drying, styling, straightening, and applying toner Skilled in understanding different hair types and using techniques tailored to individual client needs
- Assistance to Senior Stylists: Supported senior stylists by preparing and organizing tools, setting up stations, ensuring easy access to needed equipment, and facilitating a seamless workflow
- Color Processing and Removal: Performed color work such as removal of lighteners, foil work, and full-color applications, carefully monitoring for even application and client comfort
Certification
SHBHTRI001 - Identify and treat hair and scalp conditions
SHBXIND002 - Communicate as part of a salon team
SHBXWHS001 - Apply safe hygiene, health and work practices
SHBHBAS001 - Provide shampoo and basin services
SHBHDES003 - Create finished hair designs
SHBHIND001 - Maintain and organise tools, equipment and work areas
SHBHCUT001 - Design haircut structures
SHBHCUT002 - Create one length or solid haircut structures
SHBHCUT003 - Create graduated haircut structures
SHBHCUT004 - Create layered haircut structures
SHBHCLS003 - Provide full and partial head highlighting treatments
SHBHCLS002 - Colour and lighten hair
SHBHCLS005 - Provide on scalp full head and retouch bleach treatments
SHBHIND003 - Develop and expand a client base
SHBHCLS004 - Neutralise unwanted colours and tones
SHBXCCS002 - Provide salon services to clients
SHBXCCS001 - Conduct salon financial transactions
SHBXIND001 - Comply with organisational requirements within a personal services environment
BSBSUS201 - Participate in Environmentally Sustainable Work Practices
SHBHBAS002 - Provide head, neck and shoulder massages for relaxation
SHBHDES002 - Braid hair
SIRRINV001 - SHBHCLS002
SHBHCLS005 - Receive and handle retail stock
SBHCLS002 - Colour and lighten hair
SHBHCLS005 - Provide on scalp full head and retouch bleach treatments
Currently enrolled and completing:
SHBHCUT007 - Create combined traditional and classic men’s haircut structures
SHBHREF003 - Straighten and relax hair with protein treatments
Timeline
Casual Tea and Tidy
Colour Me Mel Hair Studio
11.2020 - 02.2021
Kitchenhand/Waitstaff
Palace Tea Garden
10.2020 - Current
SBH30416 - Certificate III Hairdressing
Central Queensland University
Year 12 Senior Certificate
Toolooa State High School
SBH0216 - Certificate II in Salon Services
Central Queensland University
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