LAIS MACHADO BUENO
Sales And Customer Service
Singapore
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Sales Manager
Bounce Boutique
2023.05 - 2023.11
- Organized promotional events to engage potential customers and generate new business opportunities.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Event Manager
By Asna
2021.05 - 2021.07
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Enhanced overall event ambiance by working closely with lighting designers and audiovisual technicians during the setup process.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Collaborated with sponsors to secure funding and support for high-profile events.
Model
Elite Model Management
2013.02 - 2020.12
- International Model with brands such as Giorgio Armani, Fendi, Prada and D&G.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
Model
Muse Model Management
2018.01 - 2019.01
- Worked closely with designers such as Michael Cors and Ralph Lauren
German and English Teacher
Wizard Language Education Center
2016.01 - 2017.01
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Barista
Starbucks
2012.01 - 2013.01
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sales Assistant
Rubenfeld
2009.10 - 2010.10
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
High School Diploma -
Riedenhalden
Zurich - Switzerland 2001.04 -
Certificate IV - Leadership And Management
ELC Career College
Sydney - Australia 2001.04 -
Skills
Complex Problem-Solving
Customer Needs Assessment
Goal-Oriented
Customer assistance
Event Management
Stakeholder engagement
Staff Management
Websites
Timeline
Sales Manager
Bounce Boutique
2023.05 - 2023.11
Event Manager
By Asna
2021.05 - 2021.07
Model
Muse Model Management
2018.01 - 2019.01
German and English Teacher
Wizard Language Education Center
2016.01 - 2017.01
Model
Elite Model Management
2013.02 - 2020.12
Barista
Starbucks
2012.01 - 2013.01
Sales Assistant
Rubenfeld
2009.10 - 2010.10
High School Diploma -
Riedenhalden
2001.04 -
Certificate IV - Leadership And Management
ELC Career College
2001.04 -