LAIS MACHADO BUENO
Sales And Customer Service
Singapore
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Sales Manager
Bounce Boutique
Sydney - Australia
05.2023 - 11.2023
- Organized promotional events to engage potential customers and generate new business opportunities.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Event Manager
By Asna
Kuala Lumpur. Malaysia
05.2021 - 07.2021
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Enhanced overall event ambiance by working closely with lighting designers and audiovisual technicians during the setup process.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Collaborated with sponsors to secure funding and support for high-profile events.
Model
Elite Model Management
Milan - Italy
02.2013 - 12.2020
- International Model with brands such as Giorgio Armani, Fendi, Prada and D&G.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
Model
Muse Model Management
New York - USA
01.2018 - 01.2019
- Worked closely with designers such as Michael Cors and Ralph Lauren
German and English Teacher
Wizard Language Education Center
Porto - Alegre Brazil
01.2016 - 01.2017
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
Barista
Starbucks
Zurich - Switzerland
01.2012 - 01.2013
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Sales Assistant
Rubenfeld
Zurich - Switzerland
10.2009 - 10.2010
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Processed transactions accurately while maintaining a high level of customer service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
High School Diploma -
Riedenhalden
Zurich - Switzerland 04.2001 -
Certificate IV - Leadership And Management
ELC Career College
Sydney - Australia 04.2001 -
Skills
Complex Problem-Solving
Customer Needs Assessment
Goal-Oriented
Customer assistance
Event Management
Stakeholder engagement
Staff Management
Websites
Timeline
Sales Manager
Bounce Boutique
05.2023 - 11.2023
Event Manager
By Asna
05.2021 - 07.2021
Model
Muse Model Management
01.2018 - 01.2019
German and English Teacher
Wizard Language Education Center
01.2016 - 01.2017
Model
Elite Model Management
02.2013 - 12.2020
Barista
Starbucks
01.2012 - 01.2013
Sales Assistant
Rubenfeld
10.2009 - 10.2010
High School Diploma -
Riedenhalden
04.2001 -
Certificate IV - Leadership And Management
ELC Career College
04.2001 -