Laisenia Caucau
Yulara,NT
Summary
Dynamic Commis Pastry Chef with a proven track record at Ayers Rock Resort, skilled in recipe development and allergen awareness. Enhanced customer satisfaction through innovative dessert presentations and effective teamwork, while maintaining high sanitation standards. Recognized for reducing food waste and training junior staff, contributing to a more efficient kitchen environment.
Overview
4
4
years of professional experience
Work History
Commis Pastry Chef
Ayers Rock Resort,voyages Indigenous Tourism
03.2023 - Current
- Collaborated with senior chefs to create a variety of desserts, enhancing culinary knowledge and skills.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation protocols.
- Learned to operate kitchen equipment efficiently, including mixers, ovens, and pastry tools.
- Assisted in preparation of pastry ingredients, ensuring accurate measurements and quality standards.
- Supported dessert plating and presentation, contributing to visual appeal of menu items.
- Followed recipes accurately while adapting techniques under guidance from experienced staff.
- Engaged in constructive feedback sessions to improve pastry techniques and flavor profiles.
- Participated in team meetings to discuss daily specials and seasonal dessert offerings.
- Enhanced customer satisfaction by creating visually appealing and delicious pastries.
- Reduced food waste by repurposing unused ingredients into inventive dishes for staff meals or specials menu items.
- Maintained strict hygiene standards within the kitchen, resulting in consistently high health inspection scores.
- Implemented creative plating techniques to enhance presentation and elevate guest experience.
- Supported development of new recipes through research, experimentation, and taste testing.
- Created and decorated pastries, ensuring high quality and presentation standards.
- Assisted in developing new pastry recipes to enhance menu offerings.
- Maintained cleanliness and organization of workstations and baking equipment.
- Collaborated with kitchen staff to streamline production processes for efficiency.
- Monitored inventory levels and placed orders for baking ingredients as needed.
- Trained junior staff on pastry preparation techniques and safety protocols.
- Implemented process improvements that reduced waste during pastry production.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Managed in-store, pick-up orders and catering needs.
- Oversaw purchasing, storage, and use of kitchen supplies.
- Provided excellent customer service through addressing inquiries on ingredients allergies or dietary restrictions while suggesting suitable alternatives.
- Trained kitchen staff to perform various preparation tasks under pressure.
Baker
Ayers Rock Resort,voyages Indigenous Tourism
03.2023 - Current
- Prepared a variety of baked goods including bread, pastries, and cakes following established recipes.
- Operated and maintained baking equipment to ensure optimal functionality and safety standards.
- Managed inventory of ingredients, ensuring timely restocking to maintain production flow.
- Collaborated with team members to improve baking techniques and enhance product quality.
- Implemented quality control measures to achieve consistency in product appearance and taste.
- Assisted in developing seasonal menu items based on customer preferences and market trends.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Maintained accurate inventory of baking supplies and ingredients.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Adjusted recipes based on available ingredients or dietary restrictions,
- Contributed to menu planning meetings with innovative ideas, keeping bakery's offerings fresh and competitive.
- Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
Food and Beverage Attendant
Ayers Rock Resort,voyages Indigenous Tourism
03.2024 - 2025
- Delivered exceptional dining experiences through attentive service and menu knowledge.
- Managed food and beverage orders, ensuring accuracy and timely delivery to guests.
- Collaborated with kitchen staff to streamline communication and improve service efficiency.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Customized food and beverage options to accommodate special dietary requirements, increasing customer loyalty.
- Assisted in menu development, contributing to diverse and appealing selection for patrons.
- Reduced waste by implementing effective portion control and inventory management practices.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food, enhancing overall service efficiency.
- Monitored and managed reservation system, optimizing seating arrangements and reducing wait times.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
Steward
Ayers Rock Resort,voyages Indigenous Tourism
03.2022 - 03.2023
- Maintained cleanliness and organization in dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely service and quality food presentation.
- Trained new team members on operational standards and safety protocols for efficient workflow.
- Implemented inventory tracking procedures to reduce waste and improve resource management.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Documented kitchen inventory by reviewing stock and counting items.
Education
Year 1 To Year 8,primary Education
Tavua Primary School
Tavua,fijiFood And Nutrition,(food Science)
Tavua District Secondary School
Tavua,fijiBasic Cookery & Patisserie
Fiji National University
FijiSkills
- Sanitation practices
- Pastry preparation
- Allergen awareness
- Recipe development
- Temperature control
- Cost control
- Ingredient selection
- Chocolate tempering
- Portion sizing
- Baking techniques
- Piping techniques
- Dessert presentation
- Workstation organization
- Precision measuring
- Creativity and innovation
- Training staff
- Glazing and icing application
- Food plating
- Catering expertise
- Restaurant experience
- Ingredient sourcing
- Plating
- Dessert preparation
- Inventory rotation
- Icings and fondant
- Presentation management
- Frosting and decoration
- Pastries expertise
- Catering
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Clear communication
- Food safety
- Decision-making
- Kitchen safety
- Opening and closing duties
- Dough preparation and baking
- Order taking
- Cake and pastry decoration
- Oven operation
- Equipment cleaning
- Food presentation
Timeline
Food and Beverage Attendant
Ayers Rock Resort,voyages Indigenous Tourism
03.2024 - 2025
Commis Pastry Chef
Ayers Rock Resort,voyages Indigenous Tourism
03.2023 - Current
Baker
Ayers Rock Resort,voyages Indigenous Tourism
03.2023 - Current
Steward
Ayers Rock Resort,voyages Indigenous Tourism
03.2022 - 03.2023
Year 1 To Year 8,primary Education
Tavua Primary School
Food And Nutrition,(food Science)
Tavua District Secondary School
Basic Cookery & Patisserie
Fiji National University