Laite Bulivakarua
Yulara
Summary
Dynamic and detail-oriented professional with extensive experience at Voyages Ayers Rock Resort, excelling in residential cleaning and teamwork. Recognized for reducing guest complaints through exceptional housekeeping expertise and maintaining high cleanliness standards. Proven ability to lead teams effectively while delivering outstanding service in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Room Attendant
Voyages Ayers Rock Resort
07.2022 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Performing higher duties.
- Leadership and team supervision is that temporarily assumed supervisory responsibilities in the absence of the team leader.
- Oversaw daily operations and staff performance to ensure continuity.
- Ability to step into higher duties with minimal transition.
Food & Beverage Attendant
Shangri-La's Fijian Resort & Spa
07.2007 - 07.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Education
No Degree -
Cuvu College
Skills
- Residential cleaning
- Teamwork
- Housekeeping expertise
- Bed making proficiency
Timeline
Room Attendant
Voyages Ayers Rock Resort
07.2022 - Current
Food & Beverage Attendant
Shangri-La's Fijian Resort & Spa
07.2007 - 07.2022
No Degree -
Cuvu College
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