Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Activities, Hobbies and interests
References
Timeline
Generic

Laith Yousef

Bass Hill,New South Wales

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Amusement Ride Conducter/Supervisor of Operations

Joytime Amusements
Sydney, NSW - New South Wales
11.2021 - 09.2023
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Provided training and guidance to team members on operational procedures and best practices.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Guided employees in handling difficult or complex problems.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Coordinated with other departments to ensure smooth flow of work processes and communication.
  • Identified needs of customers promptly and efficiently.
  • Understood and followed oral and written directions.
  • Assisted with customer requests and answered questions to improve satisfaction.

Private Tutor

Self-Employed
Sydney, NSW - New South Wales
06.2019 - Current
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Emphasized importance of good study habits and devised homework schedules to assist students in implementing tailored study plans.
  • Researched or recommend textbooks, software, equipment, or other learning materials to complement tutoring.
  • Guided students, teaching methods for working assignments and determining correct solutions.
  • Communicated regularly with parents regarding the performance of their children.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Assessed and evaluated student progress in order to adjust teaching methods accordingly.
  • Asked key questions prompting specific student responses to assess tutoring session progress.
  • Used PowerPoint technology in tutoring sessions to diversify and enhance learning.
  • Maintained records of students assessment results, progress, feedback and school performance.
  • Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
  • Prepared handouts, study materials and other teaching aids.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Motivated students using feedback and encouragement.

Assistant to the Project Manager (WorkExperience)

Anwar Building Services
Sydney, NSW - New South Wales
11.2019 - 12.2019
  • Assisted Project Manager in developing project plans, budgets and timelines.
  • Organized documents related to projects such as contracts, invoices, proposals.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining them in an organized fashion.
  • Worked with cross-functional teams to achieve goals.
  • Understood and followed oral and written directions.

Education

Bachelor of Construction Managament -

Western Sydney University
Sydney

Bachelor of Islamic Studies - Comparative Religious Studies

Charles Sturt University
Bathurst, NSW

Skills

  • Staff Evaluation
  • Maintenance Oversight
  • Facilities Inspection
  • Recruitment and Hiring
  • Database Administration
  • Travel Coordination
  • Scheduling
  • Staff Training
  • Microsoft Office
  • Team Leadership
  • Strategic Planning
  • Root Cause Analysis
  • Goal Setting
  • Project Management

Accomplishments

  • Caltex All-Rounder Award (Sponsored and certified by Caltex Australia Ltd.)
  • ROSE (Record of school Excellence) Awards in Science, Mathematics and Commerce subjects
  • Completed HSC in Georges River College, Oatley Senior Campus in December 2021

Languages

Arabic
Native/ Bilingual

Activities, Hobbies and interests

  • Interested in comparative religious studies, reading and writing academic papers on theology, history and philosophy
  • Actively writing and written academic papers on aforementioned topics
  • Participated in presenting lectures on said topic on Social Media Audiences up to hundreds of People
  • Held many online Public Speaking events and presentations on said topics
  • Love going to the gym alone and with friends often

References

References available upon request.

Timeline

Amusement Ride Conducter/Supervisor of Operations

Joytime Amusements
11.2021 - 09.2023

Assistant to the Project Manager (WorkExperience)

Anwar Building Services
11.2019 - 12.2019

Private Tutor

Self-Employed
06.2019 - Current

Bachelor of Construction Managament -

Western Sydney University

Bachelor of Islamic Studies - Comparative Religious Studies

Charles Sturt University

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Laith Yousef