LaKaiyah-Olivia Smith
Perth,WA
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Practical Experience
Perth Zoo
02.2023 - 11.2023
- Worked with Australian Animals, Reptiles, Carnivores and Ungulates.
- Daily Husbandry - cleaning, feeding, observations
- Provide Enrichment and Conditioning
- Animal Restraint and moves
- Exhibit Design
- Assist with medical procedures (administrations and medical treatment)
Business Support Officer for Psychology & Rehab
Pace National
07.2022 - 09.2023
- Prepared meeting materials, set up conference rooms and took notes.
- Maintained smooth back-office functions to promote efficient business operations.
- Supported special financial and business projects.
- Provided basic IT support to office users of desktops, laptops and devices.
- Created contracts for Employee Assistance Program cliental businesses.
- Organised and created mental health in the Workplace presentations.
Animal Care Volunteer
Kanyana Wildlife Rehabilitation Centre
01.2022 - 12.2022
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Restrained animals safely during exams and procedures.
- Maintained detailed records of animal care and feeding schedules to track animal care and history.
Valet & Concierge
Millennium Management
10.2021 - 07.2022
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Supervisor of Operations
Priceline Pharmacy
11.2019 - 10.2021
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
Education
Cert III in Wildlife And Exhibited Animal Care
Taronga Training Institute
Perth, WA11.2023
Cert II in Conservation & Land Management
Assess Skills Training
Perth, WA10.2019
Cert II in Outdoor Recreation
Australian Institute of Education And Training
Perth, WA11.2019
Skills
- Overseeing Logistics
- Departmental Operations
- Program Optimization
- Filing Systems
- Clerical Support
- Animal Restraining
- Pet Handling
- Daily Logs
- Safety Procedures
- Provide Enrichment and Conditioning to Animals
- Dietary preparation and requirements
Certification
- Certified NDIS Screener Check, Western Australian Government - Obtained 2023
Timeline
Practical Experience
Perth Zoo
02.2023 - 11.2023
Business Support Officer for Psychology & Rehab
Pace National
07.2022 - 09.2023
Animal Care Volunteer
Kanyana Wildlife Rehabilitation Centre
01.2022 - 12.2022
Valet & Concierge
Millennium Management
10.2021 - 07.2022
Supervisor of Operations
Priceline Pharmacy
11.2019 - 10.2021
Cert III in Wildlife And Exhibited Animal Care
Taronga Training Institute
Cert II in Conservation & Land Management
Assess Skills Training
Cert II in Outdoor Recreation
Australian Institute of Education And Training
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