Lakeyta Feste
Isis Central,QLD
Summary
I am highly motivated person seeking enhanced skills to advance my skillset and make me more employable in the future. I come with experience in long and demanding hours and putting in the hard yards when it comes to any employment. I’m eager to learn skills that are transferable and give me the best opportunities to succeed in life. I am a confident and efficient computer user but willing to learn and expand my knowledge. I am well spoken and have great communication skills, which I possess across all aspects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Infant Nanny
In Home Child Care
07.2023 - Current
- Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
- Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
- Maintained detailed records of the infant''s daily activities, milestones, and health-related information for parental review.
- Assisted with light housekeeping duties to ensure a clean, organized living environment for both the family and the infant.
- Online documentation used to demonstrate child's progress
NDIS Support Worker
Unique Support Your Way
12.2021 - 07.2023
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Contributed to the development of agency policies and procedures aimed at improving overall service delivery standards for all clients served.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Participated in professional development and training opportunities to enhance clinical skills.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Documented client progress and activities in accordance with agency policies and procedures.
Hospitality Worker
The Coffee Club
04.2018 - 11.2021
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Increased repeat business through personalized attention and genuine care for guests'' needs.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Trained new staff members on proper customer service and hospitality policies.
- Developed and maintained positive relationships with guests for satisfaction.
Junior Barista
Windmill Bakery
02.2021 - 07.2021
- Enhanced customer satisfaction by providing personalized beverage recommendations based on individual preferences.
- Expedited drink production by mastering efficient brewing techniques and equipment usage.
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
- Assisted in inventory management to minimize waste and optimize product availability.
Education
High School Diploma -
Xavier Catholic College
Eli Waters, QLD11.2021
Skills
- Excellent communication
- Attention to detail
- Reliable
- Determined
- Confident
- Problem-solving skills
- Work well under pressure
- Initiative
- Organised
- Time management skills
Certification
Manual P2 License (open license MARCH 2024)
2023 First Aid Certificate
2023 CPR Certificate
2023 QLD Police Check
2023 Cert III Individual Support
Timeline
Infant Nanny
In Home Child Care
07.2023 - Current
NDIS Support Worker
Unique Support Your Way
12.2021 - 07.2023
Junior Barista
Windmill Bakery
02.2021 - 07.2021
Hospitality Worker
The Coffee Club
04.2018 - 11.2021
High School Diploma -
Xavier Catholic College
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