Overview
Work History
Education
Skills
Timeline
Generic

Lakhwinder Singh

Epping,VIC

Overview

6
6
years of professional experience

Work History

Customer Representative

Coles express
Gladstone Park, VIC
04.2022 - 12.2023
  • Developed positive relationships with customers through friendly interactions.
  • Provided product and service information to customers.
  • Consulted with customers regarding needs and addressed concerns.
  • Responded to customer inquiries via phone, email and chat.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Restaurant Manager

Maharaja Palace
Northcote, VIC
05.2018 - 08.2022
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Education

Some College (No Degree) - Hospitality

Advaced Diploma of Hospitality Management
Melbourne, VIC

Skills

  • [Product or Service] Support
  • Customer Service Excellence
  • Call Handling
  • Quality Assurance

Timeline

Customer Representative

Coles express
04.2022 - 12.2023

Restaurant Manager

Maharaja Palace
05.2018 - 08.2022

Some College (No Degree) - Hospitality

Advaced Diploma of Hospitality Management

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Lakhwinder Singh