Lakhwinder Singh
Epping,VIC
Overview
6
6
years of professional experience
Work History
Customer Representative
Coles express
Gladstone Park, VIC
04.2022 - 12.2023
- Developed positive relationships with customers through friendly interactions.
- Provided product and service information to customers.
- Consulted with customers regarding needs and addressed concerns.
- Responded to customer inquiries via phone, email and chat.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Restaurant Manager
Maharaja Palace
Northcote, VIC
05.2018 - 08.2022
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Some College (No Degree) - Hospitality
Advaced Diploma of Hospitality Management
Melbourne, VICSkills
- [Product or Service] Support
- Customer Service Excellence
- Call Handling
- Quality Assurance
Timeline
Customer Representative
Coles express
04.2022 - 12.2023
Restaurant Manager
Maharaja Palace
05.2018 - 08.2022
Some College (No Degree) - Hospitality
Advaced Diploma of Hospitality Management