Laki Scanlan
Park Ridge,Australia
Summary
Dynamic leader in warehouse operations, recognized for enhancing team productivity and implementing rigorous quality assurance standards at Nick Scali. Achieved a 98% accuracy rate in client information identification through effective inventory management and strong relationship-building skills. Expertise in safety and compliance drives continuous process improvements while fostering a culture of excellence.
Overview
22
22
years of professional experience
Work History
WAREHOUSE SUPERVISOR
Nick Scali
Brisbane, Australia
02.2024 - Current
- Receiving: Prepare paperwork for the team to unload containers according to manifest, customers, location, and despatch date
- Making sure is product is scanned and label correctly
- Accurate Order Fulfillment: Ensure orders are pick efficiently and with precision for the right customers
- Despatch: Check all orders against invoices to make sure customers receive their orders on time
- Quality Assurance: Maintaining high standards to ensure all orders are packed with perfection, and in excellent condition and quality
- Team Collaboration: Work together as a team to achieve collective goals and boost productivity
ASSISTANT Warehouse Manager
Aus Star Holdings International Pty Ltd T/A Star Alum
Brisbane, Australia
02.2019 - 01.2024
- Maintained 100% preparation of orders for delivery and shipment by systematically picking, packing, and labeling of merchandise
- Communicate with sales team to make sure documents and records are accurate, and up to date with latest data to prevent errors in processing and delivery
- Assist in coordinating logistics and warehouse operations
- Completed daily cycle counts and quarterly inventories to resolve variances to maintain data accuracy
Warehouse Operator
Commandex Pty Ltd
Brisbane, Australia
07.2018 - 02.2019
- Processed and allocated incoming orders to a specific date
- Managed online tracker of when orders are received and when it will be delivered
- Updated completed invoices to the tracker and email it to the Head Office
- Collated daily orders and prepared run sheets for truck delivery
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
Ramp Service Operator
Menzies Aviation
Brisbane, Australia
04.2017 - 04.2018
- Effective communication with operators, flight supervisors, passenger service agents, load controller and airline representatives as per loading and unloading report; to ensure it is service correctly and within aviation guidelines
- Promoted and made sure OHS is always maintained to lessen risks and hazards in a dangerous and fast paced environment where the likelihood of an incident is very likely
- Contributed to other team goals of 100% loading according to loading control instructions and standards of each airline
Family Day Care Educator
Juba Star Family Day Care
Logan, Australia
08.2016 - 04.2017
- Designed educational programs for after school care; making sure programs are flexible and responsive to the changing needs of children, their families, and the wider community
- Performed duty of care according to policies and procedures to make sure children are closely supervised, and that their health and well-being are free from any danger and harm
- Improved reading, spelling and arithmetic skills through daily practices and assistance with homework
- Children participated in a variety of physical activities and healthy eating to stimulate confidence in learning and interaction with other children
Online Trainer and Assessor
RTOSG/Study Group Australia
Gold Coast, Australia
03.2015 - 08.2016
- Monitored day-to-day activities of students studying the Diploma of Community Service, by implementing plans for improvement
- Maintained weekly contacts with students via email, texts, and phone calls to encourage progression and other general support as needed
- Maintained and managed student database via learning management system to ensure integrity and accuracy of student information are captured
- Assessed and marked practical and written assessments of student's completed units to determine competency
Case Manager
Ministry of Social Development
Auckland, New Zealand
07.2002 - 03.2015
- Achieved targets of 98% in accurately identifying client information; 94% within 24 hrs and 100% within 5 days
- Proactively assessed client needs, developed client plans, and undertook on-going case management to move clients towards independence
- Developed and maintained internal and external networks and use these to identified opportunities for the Ministry
- Contributed to the success of the team by meeting targets and establishing co-operative relationships with other staffs
Education
TAE 40110 Certificate IV - Training and Assessment with Language literacy and numeracy
Qualify Now Pty Ltd
Gold Coast, Queensland, Australia08.2015
Post Graduate Diploma - Business Administration
Auckland Institute of Studies
Auckland, New Zealand09.2014
Bachelor of Arts - Political Science
Brigham Young University-Hawaii (BYU-HC)
Hawaii, United States of America12.1995
Skills
- Client Case Management
- Customer Interaction
- Safety and compliance
- Training and assessment
- Relationship building
- Database administration
- Quality assurance
- Order picking and processing
- Stock audits
- Material handling practices
- Shipping and receiving management
- Team leadership
- Order picking supervision
- Inventory management
- Supply chain management
- Shipping and receiving operations
- Associate training
- Logistics
- Warehouse operations
- Safety procedures
- Warehouse safety
- Multitasking and organization
- Attention to detail
- Order pulling
- Equipment maintenance
- Operations management
- Inventory cycle counting
- Process improvement
- Shipping and receiving
- Warehouse organization
- Record keeping
- Health and safety
- Problem-solving
- Team building
Hobbies and Interests
- Participate in Community Service projects.
- Take part in Church service and activities.
- Actively participate in community sports
- Spending quality time with family and loved ones.
References
- Robert Rushton, Warehouse Manager, Nick Scali, 0452522472, rrushton@nickscali.com.au
- Roy Slade, Account/Operations Manager, Star Alum, 0407700690, roy.slade@staralum.com.au
- Kylie Rawson, Tafe Qld North Teacher, 0468455506, kylierawson@outlook.com
Timeline
WAREHOUSE SUPERVISOR
Nick Scali
02.2024 - Current
ASSISTANT Warehouse Manager
Aus Star Holdings International Pty Ltd T/A Star Alum
02.2019 - 01.2024
Warehouse Operator
Commandex Pty Ltd
07.2018 - 02.2019
Ramp Service Operator
Menzies Aviation
04.2017 - 04.2018
Family Day Care Educator
Juba Star Family Day Care
08.2016 - 04.2017
Online Trainer and Assessor
RTOSG/Study Group Australia
03.2015 - 08.2016
Case Manager
Ministry of Social Development
07.2002 - 03.2015
TAE 40110 Certificate IV - Training and Assessment with Language literacy and numeracy
Qualify Now Pty Ltd
Post Graduate Diploma - Business Administration
Auckland Institute of Studies
Bachelor of Arts - Political Science
Brigham Young University-Hawaii (BYU-HC)
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