Summary
Overview
Work History
Skills
Certification
Licence and Vehicle
References
Timeline
Generic

Lakira Garrett

Townsville,QLD

Summary

Reliable and adaptable professional with experience in hospitality, customer service, and support work. Skilled in team leadership, client care, and working in fast-paced environments. Known for strong communication, attention to detail, and a positive, proactive approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

AO3 Project Officer Department of Resources

Queensland Goverment
Townsville, QLD
04.2025 - Current
  • Assisted in assessing mining and exploration permit applications for legislative compliance.
  • Supported document management, data entry, and records maintenance using government systems.
  • Participated in small projects to enhance assessment workflows.
  • Ensured adherence to policies, procedures, standards, regulations, and legislation related to projects.

Disability Support Worker

Lodging And Support Townsville
Townsville, QLD
07.2024 - 04.2025
  • Assisted clients with daily living activities, including dressing, grooming, and meal preparation.
  • Administered medication per doctor's orders while monitoring side effects.
  • Encouraged independence by teaching self-care skills and personal hygiene practices.
  • Transported clients to appointments and social events as needed.
  • Provided emotional support to individuals with physical or mental disabilities.
  • Reported incidents promptly to ensure safety and compliance.

Bar Supervisor

North Shore Tavern
Townsville, QLD
06.2023 - 03.2025
  • Managed daily operations of the bar and other areas of the tavern, overseeing opening and closing procedures.
  • Implemented health and safety standards within bar environment.
  • Engaged with guests professionally to promote positive atmosphere.
  • Streamlined operations by assigning tasks according to individual staff strengths.
  • Handled financial transactions, including cash balancing and credit card processing.
  • Communicating with customer feedback and complaints.
  • Upholding a high standard of performance and responsibility.

Assistant Manager

Upper Ross Hotel
Townsville, QLD
12.2022 - 06.2023
  • Managed customer service inquiries and complaints, ensuring timely resolutions.
  • Oversaw stock control and delivery check-ins to maintain inventory accuracy.
  • Executed cash clearance procedures, including till management and banking.
  • Operated TAB and KENO systems to provide seamless gaming experiences.
  • Performed bartending, waitressing, and barista duties to enhance customer interactions.
  • Checked patrons in and out of the motel, delivering exceptional reception services.
  • Supervised staff schedules and monitored breaks for optimal productivity.

Bar Supervisor

Returned and Services League Club
Townsville, QLD
05.2021 - 12.2022

Comparable position to North Shore Tavern and Upper Ross Hotel

Skills

  • Team leadership
  • Customer service
  • Conflict resolution
  • Time management
  • Adaptability
  • Effective communication

Certification

Provide responsible service of alcohol

Provide responsible gambling services

CPR & First Aid

Medication certification

Blue card

NDIS worker screening clearance

Licence and Vehicle

Current open driver's license and reliable, insured vehicle

References

References available upon request.

Timeline

AO3 Project Officer Department of Resources

Queensland Goverment
04.2025 - Current

Disability Support Worker

Lodging And Support Townsville
07.2024 - 04.2025

Bar Supervisor

North Shore Tavern
06.2023 - 03.2025

Assistant Manager

Upper Ross Hotel
12.2022 - 06.2023

Bar Supervisor

Returned and Services League Club
05.2021 - 12.2022
Lakira Garrett