Lakmini Jayasinghe
Perth
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
3
3
years of professional experience
Work History
Cleaner
AK Commercial
Perth, WA
07.2023 - Current
- Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Used time management and efficient cleaning methods to meet deadlines.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Store Team Member
Keels Supermarket
Katugasthota, Central Province SL
04.2022 - 03.2023
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Crew Member
Pizza hut
Katugasthota, Central Province SL
02.2021 - 10.2021
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Studies
Pushpadana Girls College
Sri LankaHigh School Diploma -
Australian College of Business And Technology
Sri LankaBachelor of Science -
Edith Cowan University
Perth, WASkills
- Customer Service
- Sanitation Practices
- Cleaning and Sanitizing
- Housekeeping
- Interior and Exterior Cleaning
- Health and Safety Compliance
- Facilities Maintenance
- Multitasking and Prioritization
- Flexible Schedule
- Communication and Interpersonal Skills
- Crew Management
- Informed Product Selections
- Product and Service Sales
- Inventory and Stocking
- Merchandise Receiving and Handling
Additional Information
- I have the advantage of owning my own reliable transportation, ensuring that I can arrive at jobs punctually and without any delays. My flexibility extends beyond just transportation; I have the ability to adapt and adjust my schedule according to the needs of the job. Whether it's early mornings, late evenings, or even weekends, I am committed to accommodating their requirements. Rest assured, my dedication to timeliness and adaptability allows me to be a dependable and efficient professional, always ready to tackle any task with utmost commitment and convenience.
Timeline
Cleaner
AK Commercial
07.2023 - Current
Store Team Member
Keels Supermarket
04.2022 - 03.2023
Crew Member
Pizza hut
02.2021 - 10.2021
High School Studies
Pushpadana Girls College
High School Diploma -
Australian College of Business And Technology
Bachelor of Science -
Edith Cowan University