MOINIKA CHAWLA
Moonah,TAS
Summary
Enthusiastic and skilled hospitality professional with a passion for culinary arts. Proven track record in delivering high-quality customer service and creating delicious dishes. Adept at working in fast-paced environments, demonstrating strong teamwork, and maintaining high standards of cleanliness. Seeking a challenging role where I can leverage my culinary expertise and hospitality skills to contribute to a dynamic team.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Tassie Spice Route
08.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Supervisor
Zambrero Rosny Park
05.2022 - Current
- Taking orders at front counter as well as drive thru.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handling the Eftpos
- All cleaning duties for maintaining the store
- Closing the store.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Cook
Elanora Chicken
03.2019 - 09.2021
- Monitor the service techniques to ensure that proper procedures are followed.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Sharpened knife skills, resulting in precise cuts and reduced preparation time.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
- Stocked inventory efficiently, enabling seamless transition between meal services.
Production Worker/Kitchen Cook Associate
Cucina Dal Nonu
11.2018 - 08.2019
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with the implementation of lean manufacturing principles, resulting in reduced waste and increased overall efficiency within the production facility.
- Weighed and measured items to prevent waste and meet quality standards.
- Assisted chef for preparation of sauces and doing the prep for production of pizza.
Cashier
IGA EXPRESS MOONEE PONDS
09.2018 - 05.2019
- Operates and maintain store (opening and closing)
- Cash handling
- Providing customers with fast, efficient, friendly and knowledgeable service
- Answer customer queries and complaints in a courteous manner
- Working cooperatively in a team environment
- Replenishing the grocery shelves
- Date rotation checks
- Getting codes and prices for register operators when items do not scan
- Ensure the health and safety of all store associates and customers
- Manual handling of stock to fill up shelves
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Certificate III in Cookery - Hospitality
Australian Sovereign College
Hobart, TAS03.2023
Masters of Information & Communication Technology - ICT
Latrobe University
Bundoora, VIC08.2020
Master of Information Technology - IT
Guru Nanak Dev University
Punjab,India07.2012
Bachelor's of Computer Science - Computer And Information Sciences
Guru Nanak University
Punjab, India07.2010
Skills
- Culinary Skills: Proficient in various cooking techniques, menu planning, and food presentation
- Teamwork: Strong ability to collaborate with kitchen and front-of-house staff to ensure seamless operations
- Customer Service: Excellent interpersonal and communication skills to provide exceptional service
- Time Management: Efficiently handle multiple tasks in a fast-paced environment
Timeline
Kitchen Hand
Tassie Spice Route
08.2023 - Current
Supervisor
Zambrero Rosny Park
05.2022 - Current
Cook
Elanora Chicken
03.2019 - 09.2021
Production Worker/Kitchen Cook Associate
Cucina Dal Nonu
11.2018 - 08.2019
Cashier
IGA EXPRESS MOONEE PONDS
09.2018 - 05.2019
Certificate III in Cookery - Hospitality
Australian Sovereign College
Masters of Information & Communication Technology - ICT
Latrobe University
Master of Information Technology - IT
Guru Nanak Dev University
Bachelor's of Computer Science - Computer And Information Sciences
Guru Nanak University
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