Lakshan Ravilal Weerasinghe
Melbourne,VIC
Summary
Ambitious, career-focused job seeker with a first class in BSc in operations and logistics management from the University of Plymouth in the UK in partnership with NSBM. Subsequently finished a master's degree at RMIT University in Melbourne, Australia, in supply chain and logistics management. I am eagerly looking to obtain an entry-level supply chain position in order to establish a career while adding value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Assistant Restaurant Manager
Nandos
Dandenong/Parkmore, Victoria
04.2023 - Current
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Coordinated with other departments to ensure smooth flow of operations.
Shift Leader
Pizza Hut
Cranbourne, Victoria
08.2019 - 03.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Supervised and led employees to maintain productivity and customer service levels.
Trainee Export and Marketing
Lanka Tiles PLC
Colombo, Sri Lanka
07.2018 - 01.2019
- Coordinated marketing events for showcasing product and service offerings.
- Negotiated with vendors to obtain most cost-effective pricing for product distribution.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
- Liaised with internal and external customers to drive timely delivery of goods and orders.
- Managed paperwork and necessary information required for client shipments.
Education
Graduate Diploma in Early Childhood Education
Victoria University
Melbourne, VICMaster of Science - SUPPLY CHAIN AND LOGISTICS MANAGEMENT
RMIT University
Melbourne, VIC07.2021
Bachelor of Science - OPERATIONS & LOGISTICS MANAGEMENT
UNIVERSITY OF PLYMOUTH
COLOMBO, SRI LANKA06.2018
COURSE IN SHIPPING AIR CARGO & CONTAINERISATION
INSTITUTE OF SUPPLY AND MATERIALS MANAGEMENT
SRI LANKA05.2013
Skills
- Coordinating Transportation
- Tracking Inventory Levels and Orders
- Safety Practices
- Problem Resolution
- Customer Service
- Planning & Organizing
- Warehousing Processes
- Inventory Control
- Shipment Monitoring
- Punctual and Dependable
Timeline
Assistant Restaurant Manager
Nandos
04.2023 - Current
Shift Leader
Pizza Hut
08.2019 - 03.2023
Trainee Export and Marketing
Lanka Tiles PLC
07.2018 - 01.2019
Master of Science - SUPPLY CHAIN AND LOGISTICS MANAGEMENT
RMIT University
Bachelor of Science - OPERATIONS & LOGISTICS MANAGEMENT
UNIVERSITY OF PLYMOUTH
COURSE IN SHIPPING AIR CARGO & CONTAINERISATION
INSTITUTE OF SUPPLY AND MATERIALS MANAGEMENT
Graduate Diploma in Early Childhood Education
Victoria University
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