Lakshay Chaprana
Melbourne,AU
Summary
Dedicated and customer-focused professional with experience in fast-paced retail, food service, and sales environments. Adept at delivering exceptional customer service, managing multiple tasks efficiently, and working collaboratively in team-oriented settings. Proven ability to meet sales targets, maintain high standards of product presentation, and build strong client relationships. Recognized for excellent multitasking skills, adaptability, and commitment to ensuring customer satisfaction. Seeking opportunities to leverage my diverse experience and skills in a dynamic and growth-oriented workplace.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's Restaurant
08.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
McDonald's Restaurant
08.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Executive
MULMUL PVT. LTD
07.2023 - 06.2024
- Received recognition for exceptional customer service and sales performance, contributing to high customer retention rates.
- Consistently met or exceeded monthly sales targets, contributing to overall store revenue and played a key role in preparing the store for seasonal launches, fashion events, and promotional campaigns.
- Provided personalized styling and shopping assistance to clients, showcasing expertise in high-end Indian ethnic wear
- Built and nurtured long-term relationships with a diverse clientele, including high-net-worth individuals, by delivering exceptional service and ensuring customer satisfaction.
- Supported inventory management, ensuring stock levels were adequate and well-organized to meet customer demands.
Retail Merchandiser
INTERSPORT
11.2019 - 02.2020
- Organized and maintained displays to achieve clean and appealing product layouts
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Answered customer questions regarding store merchandise, department information, and pricing.
Pizzeria Team Member
Pizzeria Venezia
08.2019 - 11.2019
- Prepared, cooked, and served authentic pizzas and other menu items while maintaining strict hygiene and safety standards.
- Assisted in inventory management, ensuring stock levels were maintained to meet demand.
- Adapted to a dynamic environment, handling busy hours and resolving customer concerns effectively.
- Provided excellent customer service in a fast-paced environment, ensuring customer satisfaction and building repeat clientele.
Education
BBA - International Business
Amity University
01-2020
MBA -
Monash University
Clayton, VICHigh School Diploma -
K.R. Mangalam World School
SAP - International Business
University of Birbeck
Skills
- Communication skills
- Food safety
- Customer service focus
- Cash handling proficiency
- Sanitation standards compliance
- Adaptability to change
- Salesmanship
- Versatility
- Working with the team
- Managing Deadlines
- Efficiency and effectiveness
- Clear communication and customer satisfaction
- Critical analysis
Accomplishments
- Participated in many MUNs (Model United Nations) across different schools and have won high commendation in some MUN’s
- Represented India in Asian games for football and u-17 football world cup.
- Represented the school in interschool sports competitions, demonstrating strong sportsmanship and leadership on and off the field.
- Have attended many webinars related to Defense, logistical and supply management from different speakers from different parts of the world.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Spanish
Limited
Timeline
Crew Member
McDonald's Restaurant
08.2024 - Current
Crew Member
McDonald's Restaurant
08.2024 - Current
Sales Executive
MULMUL PVT. LTD
07.2023 - 06.2024
Retail Merchandiser
INTERSPORT
11.2019 - 02.2020
Pizzeria Team Member
Pizzeria Venezia
08.2019 - 11.2019
MBA -
Monash University
High School Diploma -
K.R. Mangalam World School
SAP - International Business
University of Birbeck
BBA - International Business
Amity University
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