Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lakshitha SILVAGE

Zuccoli,NT

Summary

Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Service Desk Technician position. Ready to contribute to the team's efforts in achieving company goals.

Overview

8
8
years of professional experience

Work History

Team Memeber

Coles-Oasis
07.2023 - Current

Social Support Worker

Meena Care Services
08.2022 - 06.2023

Room Attendant

Silk hospitality
02.2022 - 08.2022

Customer Service Representative

Yaarl Function Hall
07.2018 - 12.2018

Accounts Trainee

Jewel Line
08.2016 - 12.2016

Education

Bachelor of Accounting and Finance -

Australian Catholic University
North Sydney, NSW
05.2022

Diploma in Computerized Accounting Solutions -

IDM Computer Islandwide (PVT) Ltd
Chilaw, Sri lanka
10.2017

Bachelor of Information System -

Canterbury Institute of managements
Northern Territory, Australia
05.2024

Skills

  • Technical Proficiency- Skilled in windows, macOS, and Linux Proficient in hardware and software troubleshooting Knowledge in networking fundamentals Experienced with remote desktop support tools
  • Communication- Clear communicator (verbal and written),adept at simplifying technical concept for user, empathetic listener
  • Customer Service – Dedicated to customer satisfaction, adept at handling challenges professionally and ensuring prompt issue resolution
  • Problem-Solving & Teamwork: Strong analytical problem-solving skills, adaptable multitasker, collaborative team player fostering knowledge sharing

References

  • M.U.M Rukshan, Business owner, Jewel Line, +947622 883 500
  • Priyanka Kumar, Operations Manager ( Sydney), Silk Hospitality, 0474 125 197
  • Dave williams, Store Manager, Coles -Oasis, 0478 561 518

Timeline

Team Memeber

Coles-Oasis
07.2023 - Current

Social Support Worker

Meena Care Services
08.2022 - 06.2023

Room Attendant

Silk hospitality
02.2022 - 08.2022

Customer Service Representative

Yaarl Function Hall
07.2018 - 12.2018

Accounts Trainee

Jewel Line
08.2016 - 12.2016

Bachelor of Accounting and Finance -

Australian Catholic University

Diploma in Computerized Accounting Solutions -

IDM Computer Islandwide (PVT) Ltd

Bachelor of Information System -

Canterbury Institute of managements
Lakshitha SILVAGE