Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Service Desk Technician position. Ready to contribute to the team's efforts in achieving company goals.
Overview
8
8
years of professional experience
Work History
Team Memeber
Coles-Oasis
07.2023 - Current
Social Support Worker
Meena Care Services
08.2022 - 06.2023
Room Attendant
Silk hospitality
02.2022 - 08.2022
Customer Service Representative
Yaarl Function Hall
07.2018 - 12.2018
Accounts Trainee
Jewel Line
08.2016 - 12.2016
Education
Bachelor of Accounting and Finance -
Australian Catholic University
North Sydney, NSW
05.2022
Diploma in Computerized Accounting Solutions -
IDM Computer Islandwide (PVT) Ltd
Chilaw, Sri lanka
10.2017
Bachelor of Information System -
Canterbury Institute of managements
Northern Territory, Australia
05.2024
Skills
Technical Proficiency- Skilled in windows, macOS, and Linux Proficient in hardware and software troubleshooting Knowledge in networking fundamentals Experienced with remote desktop support tools
Communication- Clear communicator (verbal and written),adept at simplifying technical concept for user, empathetic listener
Customer Service – Dedicated to customer satisfaction, adept at handling challenges professionally and ensuring prompt issue resolution
Problem-Solving & Teamwork: Strong analytical problem-solving skills, adaptable multitasker, collaborative team player fostering knowledge sharing
References
M.U.M Rukshan, Business owner, Jewel Line, +947622 883 500