Lakshman Polaveni
Bengaluru,KARNATAKA
Overview
11
11
years of professional experience
Work History
Assistant Manager Food & Beverage Service
Lemon Tree Premier
Bangaluru, Karnataka
07.2021 - Current
- As an Asst Manager, I am responsible for performance of four F&B outlets in the hotel where I report to Hotel General Manager and act in continuous liaison with him to optimize the revenue and operate in alignment with desired standards
- Also
- A key stake holder and member of core team to monitor guest feedback and set processes for improved services
- Passionate people's person
- Committed to grooming and growth of all team members driven through regular self organized skill management workshop and feedback sessions with respective individuals
- Majorly contributing towards Ensuring compliance with all standards and procedures Driving food quality checks and enhanced service standards protocols
Guest Services Supervisor
Lemon Tree Hotel
Hyderabad, Telangana
02.2017 - 02.2018
- Working with SLOUNGE Bar & Citrus Cafe Coffee Shop, responsible for daily Bar & Coffee Shop operation, stock taking, getting mise en place ready for operation, handling Outlet in absence of GSE, cashiering and shift opening and closing
Management Trainee
Lemon Tree Premier
Bangaluru, Karnataka
08.2013 - 11.2016
- As a future leader of the organization under going rigorous training across all department to understand the overall functioning and analyses general management activities of the hotel
- Learnt and understood the fundamental basics of F&B operations with practical implementation of key learnings
- Got exposure to various key reports and their significance in day to day operations With exposure in marketing understood more about the various promotion activities related to Food and Beverage with on ground implementation of the same As a part of future leader programme was responsible to drive key analysis to understanding the trends and impacts to increase business/footfall at F&B outlets , meeting and events Mastered the basics of menu engineering and worked along with Culinary team to ensure implementation of key changes for betterment and enhancement of overall F&B offering
Guest Service Associate
Lemon Tree Hotel
Hyderabad, Telangana
11.2015 - 02.2016
- Working in In Room Dining , responsible for daily operations, stock taking, getting mise en place ready for operation, handling Outlet in absence of GSE, cashiering and shift opening and closing
Hotel Trainee
Lemon Tree Hotels
Hyderabad , Telangana
02.2017 - 02.2018
- Working in In Room Dining , responsible for daily operations, stock taking, getting mise en place ready for operation, handling Outlet in absence of GSE, cashiering and shift opening and closing
Industrial Trainee
Radisson Blu
Goa, Goa
02.2018 - 08.2019
- An introductory step in the industry where the learning came in big bunches
- Major emphasis during my training was laid on- Introduction to hotel environment Behavioral expectations of the industry Indulgence in day to day operational activities to understand it's importance and to strengthen the basics Practical exposure of the topics being taught in textbooks Learning about various departments needed to run a hotel Punctuality and commitment to quality
Education
Bachelor's Degree - Hotel Management
Acharya Nagarjuna University
Timeline
Assistant Manager Food & Beverage Service
Lemon Tree Premier
07.2021 - Current
Industrial Trainee
Radisson Blu
02.2018 - 08.2019
Hotel Trainee
Lemon Tree Hotels
02.2017 - 02.2018
Guest Services Supervisor
Lemon Tree Hotel
02.2017 - 02.2018
Guest Service Associate
Lemon Tree Hotel
11.2015 - 02.2016
Management Trainee
Lemon Tree Premier
08.2013 - 11.2016
Bachelor's Degree - Hotel Management
Acharya Nagarjuna University
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